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Promotional Terms and Conditions - Stores

Promotional Terms and Conditions - Stores

Promotional Terms & Conditions

View our Online Terms & Conditions

In-store Terms & Conditions

  • Xbox One X for ONLY £299.99 when you trade-in any PS4 console

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours from 23rd May 2019 until 05th June 2019. Purchase a selected Xbox One X console pack for £299.99 (normal price £449.99) when you trade-in any original PS4 console or Purchase a selected Xbox One X console pack for £309.99 (normal price £449.99) when you trade-in any original Xbox One S console and use the total trade-in value received against such purchase. Trade-in must be completed in the same transaction as purchase. Console must be in good working order, be of satisfactory quality and pass all relevant security checks. Trade-in must come with an official controller, HDMI cable and power cable (PlayStation 4 console must also include a controller charging cable). ID is required to trade in. A Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Game trade-in terms and conditions and Game Reward terms and conditions apply please see www.game.co.uk for details. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Your legal rights are not affected. Trade-in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

  • £20 extra credit when you trade-in any PS4 or XBOX ONE console towards a Switch console

    TERMS AND CONDITIONS:

    Offer valid from 24th May 2019 until 19th June 2019. Get an extra £20 on top of the standard in-store credit price when you trade-in any eligible PS4 or Xbox One console and use the total trade-in value received against the purchase of any mint or pre-owned Nintendo Switch console or console bundle. Offer available in store only and during opening hours. Trade-in must be completed in the same transaction as purchase. Console must be in good working order and of satisfactory quality and pass relevant security checks and testing process. Console trade-ins must come with an official controller, HDMI cable and power cable (PlayStation 4 console must also include a controller charging cable). A Game reward account is required to participate. ID is required to trade in. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. GAME trade-in and GAME Reward terms and conditions apply please see www.game.co.uk for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store managers decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • TEAM SONIC RACING FOR £9.99 WHEN YOU TRADE IN A SELECTED GAME

    TERMS AND CONDITIONS:

    Purchase the standard edition of Team Sonic Racing on PS4 or Xbox One for only £9.99 when you trade in ONE of the following titles and use the credit received towards such purchase: The LEGO Movie 2 Videogame on PS4 or Xbox One, Jurassic World Evolution on PS4 or Xbox One, PES 2019 on PS4 or Xbox One, Dirt Rally 2.0 on PS4 or Xbox One. Offer valid in-store only and during opening hours between 13/05/19 and close of business 04/06/19. Trade-in must be completed in the same transaction as purchase. To trade-in: All games must be in good working order, in original packaging and of satisfactory quality. Imported games are excluded from trade-in. ID is required to trade-in and a Game reward account is required to participate. GAME reserves the right to refuse offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see game.co.uk for details. Trade-in and cash prices are subject to change. This offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • Avengers Glasses Buy One Get One Free

    TERMS AND CONDITIONS:

    Buy one Avengers sculpted glasses set and get another Avengers sculpted glasses set free. Offer available between 26/04/19 and 31/12/19. Online and instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • Rage 2 FOR £24.99 WHEN YOU TRADE IN A SELECTED GAME

    TERMS AND CONDITIONS:

    Purchase the standard edition of Rage 2 on PS4 or Xbox One for only £24.99 when you trade in ONE of the following titles and use the credit received towards such purchase: Resident Evil 2 on PS4 or Xbox One, Metro Exodus on PS4 or Xbox One, Kingdom Hearts 3 on PS4 or Xbox One, Anthem on PS4 or Xbox One. Offer valid in-store only and during opening hours between 03/05/19 and close of business 28/05/19. Trade-in must be completed in the same transaction as purchase. To trade-in: All games must be in good working order, in original packaging and of satisfactory quality. Imported games are excluded from trade-in. ID is required to trade-in and a Game reward account is required to participate. GAME reserves the right to refuse offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see game.co.uk for details. Trade-in and cash prices are subject to change. This offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • Win an Elgato Stream Deck and HD60 S Capture Card!

    TERMS AND CONDITIONS:

    Register to enter the Elgato prize draw on the GAME App to be in with a chance to win 1 prize as detailed below.
    1. Prize draw opens at 00:01 on 1st May 2019 and closes at 11:59 on 31st May 2019.
    2. One winner will be determined by a random draw from all entries within 48 hours of the stated closing date.
    3. The prize consists of 1 X Elgato Stream Deck and 1 X Elgato HD60 S Capture Card.
    4. The winner will be contacted within 5 working days of closing date.
    5. The winner will have 3 days to accept the prize otherwise another winner may be notified.
    6. By entering this Prize Draw you are deemed to have read and accepted GAME Reward full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk/membership-terms).
    GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk/membership-terms.

  • PS4 500Gb Slim Console with Days Gone Trade-in Offer

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours between 26/04/19 and 31/05/19. Purchase a PS4 500Gb Slim console with Days Gone for £109.99 (normal price £249.99) when you trade-in any Xbox One S console or purchase a PS4 500Gb Slim console with Days Gone for £79.99 (normal price £249.99) when you trade-in any PS4 Original console or purchase a PS4 500Gb Slim console with Days Gone for £49.99 (normal price £249.99) when you trade-in any Nintendo Switch console and use the total trade-in value received against such purchase. Trade-in must be completed in the same transaction as purchase. Trade-in must be in good working order, be of satisfactory quality and pass all relevant security checks. Trade-in must include the official controller(s), HDMI cable and power cable / ac adaptor. PlayStation 4 console must also include a controller charging cable and Nintendo Switch console must also include the official dock. ID is required to trade in. A Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply please see www.game.co.uk for details. Trade-in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • PS4 Pro Console with Days Gone Trade-in Offer

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours between 26/04/19 and 31/05/19. Purchase a PS4 Pro console with Days Gone for £209.99 (normal price £349.99) when you trade-in any Xbox One S console or purchase a PS4 Pro console with Days Gone for £179.99 (normal price £349.99) when you trade-in any PS4 Original console or purchase a PS4 Pro console with Days Gone for £149.99 (normal price £349.99) when you trade-in any Nintendo Switch console and use the total trade-in value received against such purchase. Trade-in must be completed in the same transaction as purchase. Trade-in must be in good working order, be of satisfactory quality and pass all relevant security checks. Trade-in must include the official controller(s), HDMI cable and power cable / ac adaptor. PlayStation 4 console must also include a controller charging cable and Nintendo Switch console must also include the official dock. ID is required to trade in. A Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply please see www.game.co.uk for details. Trade-in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • Xbox One Minecraft Controllers with 1 Month Game Pass

    TERMS AND CONDITIONS:

    Buy a Minecraft Creeper or Minecraft Pig Xbox One Official Wireless Controller and receive a code for 1 month free Game Pass membership. Offer available instore and online between 13/04/2019 and 24/04/2019. If ordering online you will receive one code when you purchase this product. 1 month free membership code expires on 31/05/2019. Offer limited to one product per basket. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected. Xbox Live terms and conditions apply. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available.

  • Pre-order and get 25% extra credit

    TERMS AND CONDITIONS:

    Pre-order with Game between 11/04/19 and close of business 03/08/19 and receive a voucher entitling you to an extra 25% in-store credit when you trade in your PS4, Xbox One or Switch games in any GAME store. Offer is valid in-store only and during opening hours. Voucher is valid for seven days from the date of issue. To trade-in: All games must be in good working order, in original packaging and of satisfactory quality. Imported games are excluded from trade-in. The 25% extra credit will be applied on top of our standard in-store credit price. Trade-in credit may be loaded on to a Game gift card or Game Wallet account for later use. Offer not applicable for cash trade ins. Trade-in and cash prices are subject to change .GAME reserves the right to refuse offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see game.co.uk for details. This offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • Free Pokémon Psyduck Trading Card

    TERMS AND CONDITIONS:

    Get 1 free promotional Psyduck Pokémon Promo Card GAME Exclusive while stocks last when you buy any Pokémon Trading Card Game lines in the same transaction. Offer available from the 29th March 2019. Online and Instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • PS4 Pro console with Spider-Man, The Last Of Us and a two month NowTV Pass Trade-in Offer

    TERMS AND CONDITIONS:

    Get a PS4 Pro console with Spider-Man, The Last Of Us and a two month NowTV Pass for ONLY £199.99 when you trade in a PS4 500Gb Slim console Offer available in-store only during opening hours from 7th March 2019 until 31st March 2019. Purchase a PS4 Pro console with Spider-Man, The Last Of Us and a two month NowTV Pass for ONLY £199.99 (normal price £349.99) when you trade in a PS4 500Gb Slim console OR purchase a PS4 Pro console with Spider-Man, The Last Of Us and a two month NowTV Pass for ONLY £239.99 (normal price £349.99) when you trade-in an Xbox One S 1Tb console and use the total trade-in value received against such purchase. Trade-in must be completed in the same transaction. Console must be in good working order, be of satisfactory quality and pass all relevant security checks. Trade-in must come with an official controller, HDMI cable and power cable (PS4 console must also include a controller charging cable). ID is required to trade in. A Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply please see www.game.co.uk for details. Offer is subject to availability – stock availability for eligible products may vary over time and from store to store. Your legal rights are not affected. Trade-in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

  • 20% off all LEGO Bricks

    TERMS AND CONDITIONS:

    Get 20% off all LEGO bricks between 03/03/19 and 10/03/19. Online Only . Subject to availability – stock levels and availability for eligible products will vary over time and so may not always be available. Game reserves the right to amend or cancel this offer at any time without prior notice and with reasonable cause, and to refuse anyone believed to be representing a trade buyer. Cannot be used in conjunction with any other offer. Your legal rights are not affected.

  • 4 for £20 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 1st August 2019. Get four selected pre-owned PS4, Xbox One or Nintendo 3DS games for £20. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • 2 for £20 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 1st August 2019. Get two selected pre-owned PS4, Xbox One or Nintendo 3DS games for £20. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • 2 for £30 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 1st August 2019. Get two selected pre-owned PS4, Xbox One or Nintendo 3DS games for £30. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • Toys to Life Promotion

    TERMS AND CONDITIONS:

    Offer valid from Monday 28th January 2019 until Wednesday 24th July 2019, subject to availability. Get 10 preowned toys to life figures for £5 or 25 preowned toys to life figures for £10. Offer available in store only during store opening hours. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • £10 Extra Credit When You Trade in selected Phones or Consoles

    TERMS AND CONDITIONS:

    Get an EXTRA £10 credit When you Trade-in a phone or console towards ANY mint console bundle (fixed or soft pack). Offer valid from 24th January 2019 until 27th July 2019. Get an extra £10 on top of the standard in-store credit price when you trade-in an eligible phone or console and use the total trade-in value received against the purchase of any mint solus console or console bundle. Offer available in store only and during opening hours. Trade-in must be completed in the same transaction as purchase. Console must be in good working order and of satisfactory quality and pass relevant security checks and testing process. Console trade-ins must come with an official controller, HDMI cable and power cable (PlayStation 4 console must also include a controller charging cable). A Game reward account is required to participate. ID is required to trade in. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. GAME trade-in and GAME Reward terms and conditions apply please see www.game.co.uk for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store managers decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • 50% Off All Pre-Owned PS3, Xbox 360, Nintendo DS, PS Vita, Nintendo Wii and Nintendo Wii Games

    TERMS AND CONDITIONS:

    Offer valid from 3rd January 2019 until 31st July 2019. Get 50% off all pre-owned Xbox 360, PS3, Wii-U, Wii, DS and PS Vita games. Offer available in store during store opening hours and online at game.co.uk on selected lines only – see website for details. Discount applied at checkout in store. Prices featured online are already inclusive of discount. Discount does not apply to delivery charges or products fulfilled by GAME Marketplace sellers. Subject to availability. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. Your legal rights are not affected.

  • 50% OFF ALL PRE-OWNED PS3, XBOX 360, NINTENDO DS, PS VITA, NINTENDO WII AND NINTENDO WII ACCESSORIES

    TERMS AND CONDITIONS:

    50% off all pre-owned Xbox 360, PS3, Wii-U, Wii, DS & PS Vita accessories in store and selected lines on-line (see game.co.uk for details). Offer valid from 4th March 2019 until 31st July 2019. Discount applied at checkout in store. Prices featured online are already inclusive of discount. Discount does not apply to delivery charges or products fulfilled by GAME Marketplace sellers. Subject to availability. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. Your legal rights are not affected.

  • 20% Off HyperX Products when you Buy Belong Game Time

    TERMS AND CONDITIONS:

    Buy BELONG Arena Game time and receive 20% off selected HyperX products – ask in store for details of eligible products. Offer excludes online arena time purchases. Voucher expires within 14 days of date printed on voucher. Voucher can only be redeemed in GAME stores, and must be handed in on redemption. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Offer cannot be used in conjunction with any other offer, including price reductions on eligible products. Game reserves the right to refuse anyone believed to be representing a trade customer. Stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Game reserves the right to reject this offer with reasonable cause. Your legal rights are not affected.

  • Only at GAME – the ‘Xbox G Suit’ DLC for Player Unknown’s Battlegrounds is only available from GAME in the UK

    TERMS AND CONDITIONS:

    Get the ‘Xbox G Suit’ DLC for free when you buy ‘Play Unknown’s Battlegrounds’ for Xbox One and a 3-month Xbox Live subscription in the same transaction. Subject to availability – only 3000 DLC codes are available, on a first-come, first-served basis. Offer available in store and online at game.co.uk. Codes for the DLC will be delivered by email for online orders, and via a till receipt for in-store purchases. Codes must be redeemed via the Xbox Live store. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • 2 for £20 on Selected Licenced Merchandise

    TERMS AND CONDITIONS:

    Get 2 for £20 on selected licensed t-shirts, Totaku figurines and Funko Pop! Vinyls (standard size only). Offer available in store and online at www.game.co.uk between 21 June 2018 and 31 December 2018. Oversized Funko Pop! Vinyls are excluded from this offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Subject to availability. For in store purchases, discount will be automatically applied at the till. For online purchases, discount is applied at checkout when two eligible items are added to basket. Eligible items must have the same delivery address for offer to apply across all items. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • 10% EXTRA TRADE IN CREDIT ON SELECTED PHONES, TABLETS & CONSOLES WHEN PURCHASING A NINTENDO SWITCH CONSOLE (Mint or Pre-owned)

    TERMS AND CONDITIONS:

    Offer valid in-store only during opening hours at any GAME Retail Limited store between 21/03/19 and close of business 24/04/19. Get an extra 10% credit when you trade in an eligible Phone, Tablet, PS4 or Xbox One console as part of the same transaction towards the purchase of a new or pre-owned Nintendo Switch console. 10% trade in credit value will be added on top of standard in store credit price at the till point. Any additional credit may be loaded onto a Game gift card or Game wallet account for later redemption. Trade in must be in good working order, be of satisfactory quality and pass all relevant security checks. Console trade in must come with an official controller, HDMI cable and power cable (PS4 console must also include a controller charging cable). ID is required to trade in. Trade in credit and cash prices are subject to change. This offer cannot be used in conjunction with any other trade in offer. A Game reward account is required to participate. GAME reserves the right to refuse anyone believed to be representing a trade customer. Game reserves the right to amend or cancel this offer at any time without prior notice and with reasonable cause. Game trade-in terms and conditions and Game Reward terms and conditions apply please see game.co.uk/terms for details. Your legal rights are not affected.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • TERMS AND CONDITIONS: GAME VR Experience

    1. ACCEPTANCE: These terms and conditions apply to any use of a Playstation VR headset ("PS VR") in any store or demonstration area run by GAME Retail limited ("Game" or "we") as part of a GAME VR Experience booking. By booking a GAME VR Experience on PS VR you agree to be bound by these terms and conditions, whether you have paid for the demonstration or not.

    2. BOOKING A PS VR DEMONSTRATION: In order to book a GAME VR Experience on PS VR, you must choose a time and date for your demonstration, provide your name and a contact phone number and pay the relevant fee:

    a. For a 10 minute demonstration: £5.00

    b. For a 20 minute demonstration: £10.00

    c. For a 30 minute demonstration: £15.00

    3. If you placed a deposit to purchase PS VR before 15 October 2016, and can provide proof of your deposit at the point where you make the booking, you may book one GAME VR Experience on PS VR of up to 30 minutes at no charge. Any further GAME VR Experience beyond the first must be paid for.

    4. GAME reserves the right to alter the fees and booking process for GAME VR Experiences at any time. Any such change will only affect bookings made after we announce such change via a notice on our website.

    5. AGE RESTRICTIONS: You must be over 12 to be able to use PS VR in-store. If the person who will be using PS VR is under 16, a parent or guardian must consent to their doing so.

    6. BEFORE USING PS VR: You must read and sign the separate disclaimer form ("Disclaimer"). If the person who will be using PS VR is under 16, a parent or guardian must indicate their consent by must signing the disclaimer on behalf of their child. In that case, the parent or guardian is responsible for ensuring that their child complies with these terms and conditions and with the Disclaimer.

    7. A member of GAME staff will brief you on how to use PS VR and what you will experience while using PS VR. You must listen to and comply with their instructions.

    8. WHEN USING PS VR: While using PS VR in-store you must

    a. remain seated at all times and until headset is removed;

    b. close eyes and raise your hand if you become uncomfortable and want to stop the demo;

    c. remain calm and minimise erratic head and limb movements;

    d. stop moving if GAME staff place a hand on your shoulder; and

    e. not touch, remove or interfere with the headset or connected equipment except as directed by GAME staff.

    9. You must not damage the PS VR headset used during your GAME VR Experience, nor any other part of the GAME store in which the demonstration takes place, nor any other persons within the store. We reserve the right to take such actions as may be available to us due to your breach of these terms and conditions or the Disclaimer.

    10. PS VR DEPOPSITS: If, following the completion of your GAME VR Experience, you wish to purchase your own PS VR headset, you may place a deposit to do so. The fee you paid for your GAME VR Experience will be deducted from the usual deposit to be paid. This offer is only available immediately after the completion of your PS VR Experience and is only available once. This offer is not available if you had already placed a deposit before 15 October 2016.

    11. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this competition.

    12. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence

    b. indirect losses - these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this competition

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control

    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or

    e. any failure to provide the competition, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    13. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    14. ORGANISER: GAME VR Experiences are organised by GAME Retail Limited, whose registered office is Unity House, Telford Road, Basingstoke RG21 6YJ.

  • GAME ON, XBOX ONE EXPERIENCE - TICKET TERMS AND CONDITIONS

    Tickets & the event

    The event is the Xbox One Experience at the location and on the time and date you select when you book the tickets.

    Admission to attend the event is by pre-booked timed ticket only.

    Tickets are available free of charge and are non-transferrable.

    You must be at least 12 years old to register for a ticket. Ticket holders under the age of 16 must have obtained the consent of a parent or guardian before attending the event, and may be asked to prove that such consent has been given before being admitted to the event.

    Each ticket entitles the holder to enter the Xbox Experience pod during the specified period and to play games on the Xbox One within.

    By registering for a ticket, you acknowledge that you have read and accepted these terms and conditions; and

    Access

    You must arrive on time for the event that you have booked. We reserve the right to refuse access if you arrive late. At our discretion, we may offer you an alternative available time if you are late for your event.

    We reserve the right to refuse access to the event by ticket holders, or to require ticket holders to leave the event, for any reason, including without limitation for reasons of safety or security, or due to inappropriate, disorderly or anti-social behaviour.

    Ticket holders are entirely responsible for their own costs in attending the event, and no prize or reward is available for attending.

    If you have any special access requirements, please let us know in advance by contacting events@game.co.uk. We will use our reasonable efforts to assist with any such special access requirements.

    Cancellation

    If you are no longer able to attend the event during the period for which you have booked a ticket, you must let us know by contacting events@game.co.uk.

    Where we cancel or reschedule the event, we will use our reasonable endeavours to notify you using the details you provided at the time of registering. We do not guarantee that you will be informed of such cancellation before the date of the event.

    Personal Information

    We will use the information you provide when booking the event to contact you about the event, and will share your information with Microsoft - you agree to your personal information being used shared in this way by booking your ticket and attending the event.

    Microsoft may contact you after the event to get your feedback on it.

    Game will not use the information you have provided after the event has been completed.

    Use of likeness

    By registering for a ticket, you acknowledge that we may use your name and likeness in our marketing materials and on social media.

    If you do not wish us to use your name and likeness, you must inform staff at the venue of this when you arrive.

    Broadcasting

    You must not broadcast or livestream the event, whether on the internet or otherwise, while it is occurring.

    General

    We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you registering for a ticket.

    If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    This event is being organised by GAME Retail Ltd., whose registered office is at Unity House, Telford Road, Basingstoke RG21 6YJ.

  • Trade-In Phones and Tablets

    Terms and Conditions: For cash or credit trade-ins on mobile phones and tablets, game trade-in terms and conditions apply, see website for more details. Trade-in prices may vary depending on condition and network of product. Trade-in value is not guaranteed, offer can be withdrawn at any time without prior notice. Trade-ins are open to members of the public only and game reserves the right to refuse the offer to anyone believed to be representing a trade buyer. Trade-in and cash prices are subject to change. Managers decision is final. Ask staff for details.

  • In-store Sales Promotions

    Terms and Conditions:Game reserves the right to withdraw or amend an offer at any time with reasonable cause. Store manager’s decision is final. Game reserves the right to refuse anyone believed to be representing a trade buyer. This does not affect your legal rights. Ask in store for full details of promotion.

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