Promotional Terms & Conditions

View our Online Terms & Conditions

In-store Terms & Conditions

  • MARIO 3D ALLSTARS 99P WHEN YOU TRADE-IN

    TERMS AND CONDITIONS:

    Offer valid in-store only from 18/09/20 until close of business 27/09/20. Receive 2,000 Bonus Reward Points (worth £5) when you trade in Legend of Zelda: Breath of the Wild on Switch or Super Mario Odyssey on Switch towards the purchase of Super Mario 3D All Stars in the same transaction. Customers can trade in both selected trade in titles above and get 2,000 Bonus points on both totalling 4,000 points (Worth £10). A maximum of one copy of each game can be traded-in towards the selected new release. Offer available in store during opening hours only and subject to availability. Points will not be awarded retrospectively. This offer has no cash value and cannot be exchanged for cash. GAME reserves the right to amend or cancel this offer at any time. This offer cannot be used in conjunction with any other offers and is not available for trade buyers or anyone representing a trade buyer. Trade in games must be in good working order, of satisfactory quality and in original packaging. Imported games are excluded from trade ins. Trade in prices are subject to change and cannot be used in conjunction with any other offer. Store manager’s decision is final. Your legal rights are not affected. GAME Reward and trade-in terms & conditions apply – see help.game.co.uk for further details.

  • PES 2021 ONLY £4.99 WHEN YOU TRADE-IN

    TERMS AND CONDITIONS:

    Offer valid in-store only from 15/09/20 until close of business 27/09/20. Receive 2,000 Bonus Reward Points (worth £5) when you trade in FIFA 20 on PS4 or Xbox One or Call Of Duty: Modern Warfare on PS4 or Xbox One towards the purchase of PES 2021 in the same transaction. Customers can trade in both selected trade in titles above and get 2,000 Bonus points on both totalling 4,000 points (Worth £10). A maximum of one copy of each game can be traded-in towards the selected new release. Offer available in store during opening hours only and subject to availability. Points will not be awarded retrospectively. This offer has no cash value and cannot be exchanged for cash. GAME reserves the right to amend or cancel this offer at any time. This offer cannot be used in conjunction with any other offers and is not available for trade buyers or anyone representing a trade buyer. Trade in games must be in good working order, of satisfactory quality and in original packaging. Imported games are excluded from trade ins. Trade in prices are subject to change and cannot be used in conjunction with any other offer. Store manager’s decision is final. Your legal rights are not affected. GAME Reward and trade-in terms & conditions apply – see help.game.co.uk for further details.

  • MAFIA DEFINITIVE EDITION/TRILOGY ONLY £17.49 WHEN YOU TRADE IN,

    TERMS AND CONDITIONS:

    Offer valid in-store only from 25/09/20 until close of business 06/10/20. Receive 2,000 Bonus Reward Points (worth £5) when you trade in GTA V on PS4 or Xbox One or Marvel's Avengers on PS4 or Xbox One towards the purchase of Mafia Def/Trilogy on PS4 or Xbox One in the same transaction. Customers can trade in both selected trade in titles above and get 2,000 Bonus points on both totalling 4,000 points (Worth £10). A maximum of one copy of each game can be traded-in towards the selected new release. Offer available in store during opening hours only and subject to availability. Points will not be awarded retrospectively. This offer has no cash value and cannot be exchanged for cash. GAME reserves the right to amend or cancel this offer at any time. This offer cannot be used in conjunction with any other offers and is not available for trade buyers or anyone representing a trade buyer. Trade in games must be in good working order, of satisfactory quality and in original packaging. Imported games are excluded from trade ins. Trade in prices are subject to change and cannot be used in conjunction with any other offer. Store manager’s decision is final. Your legal rights are not affected. GAME Reward and trade-in terms & conditions apply – see help.game.co.uk for further details.

  • FREE EEVEE FUTSAL POKEMON TCG CARD WHEN YOU SPEND £15 OR MORE ON SELECTED PRODUCTS

    TERMS AND CONDITIONS:

    Spend £15 or more on any Pokémon Trading Card Game products in a single transaction and get a free Eevee England Futsal promotional card. Offer available from 00:01 on 11th September 2020 online and in GAME stores in England only (during opening hours) while stocks last. For online, the card may be shipped separately to your order, please allow up to 30 days for delivery. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Refunds for qualifying purchases will only be given if the card is also returned. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer and does not apply to purchase made on GAME marketplace. Offer can only be redeemed once per customer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • FREE OVERSIZE ETERNATUS V POKEMON TRADING CARD WHEN YOU SPEND OVER £15 ON SELECTED PRODUCTS

    TERMS AND CONDITIONS:

    Spend £15 or more on selected Pokémon Trading Card Game products* in a single transaction and get a free Oversize EternatusV Card. Offer available from 00:01 on 14 August 2020 online and in-store (during opening hours) while stocks last. For online, the card may be shipped separately to your order, please allow up to 30 days for delivery. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store. Refunds for qualifying purchases will only be given if the card is also returned. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer and does not apply to purchases made on GAME marketplace. Offer can only be redeemed once per customer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected

    Selected Pokémon Trading Card Game products include:

    • Pokemon TCG: Pin Collection
    • Pokemon TCG: June V Box
    • Pokemon TCG: Summer 2020 V Tin
    • Pokemon TCG: League Battle Decks
    • Pokemon TCG: Let's Play Pokemon
    • Pokemon TCG: May V Box
    • Pokemon TCG: Collector Chest (2020)
    • Pokemon Trainer's Tool Kit
    • Pokemon TCG: Sword & Shield 2 Rebel Clash Elite Trainer Box
    • Pokemon TCG: TAG Team Generations Premium Collection
    • Pokemon TCG: Alolan Sandslash-GX Box
    • Pokemon TCG: TAG Team Powers Collection
    • Pokemon TCG: Toxtricity V Box
    • Pokemon TCG: Sword & Shield Figure Collection
    • Pokemon TCG: Spring 2020 Galar Partners Tins
    • Pokemon TCG: Sword & Shield Elite Trainer Box
    • Pokemon TCG: Blastoise GX Premium Collection
    • Pokemon TCG: League Battle Decks
    • Pokemon TCG Board Game
    • Pokemon TCG: Sword & Shield 3 Darkness Ablaze Elite Trainer Box
    • Pokemon TCG: Premium Figure & Pin Collection
    • Borderlands 3 Free DLC Offer

      TERMS AND CONDITIONS:

      Purchase BORDERLANDS 3 STANDARD EDITION on PS4 or XBOX ONE instore during store opening hours or online from 00:01 on 10th July 2020 and get a free code for the exclusive MOXXI'S HEIST OF THE HANDSOME JACKPOT DLC. Subject to availability, while limited stocks last. One (1) code only per person. Code will be delivered: (1) if purchased via GAME.co.uk by e-mail no later than 10 days from the date of purchase to the e-mail address registered with your GAME Reward account OR (2) if purchased instore by till receipt at the point of sale. Code may be redeemed for one (1) MOXXI'S HEIST OF THE HANDSOME JACKPOT DLC on PS4 or XBOX ONE only. Offer is not valid for purchases from GAME Marketplace sellers. Refunds for qualifying purchases will only be given if the unused code is also returned. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME accepts no liability for loss or damage to vouchers. This does not affect your legal rights.

    • FREE IFROGZ WIRELESS EARBUDS WHEN BOUGHT WITH ANY PRE-OWNED PHONE OR TABLET

      TERMS AND CONDITIONS:

      Offer available in-store only during opening hours between 02/07/20 until 31/12/20. Get a free set of iFrogz Wireless Earbuds when bought with any pre-owned phone or tablet. Items must be purchased in the same transaction. Offer is subject to availability. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME reserves the right to amend or cancel this offer at any time with reasonable cause without prior notice. This offer cannot be used in conjunction with any other offers. Your legal rights are not affected.

    • HALF PRICE IFROGZ WIRELESS EARBUDS WHEN BOUGHT WITH ANYTHING IN-STORE

      TERMS AND CONDITIONS:

      Offer available in-store only during opening hours between 02/07/20 until 31/12/20. Get a set of iFrogz Wireless Earbuds for £9.99 (RRP £19.99) when bought with anything in-store. Items must be purchased in the same transaction. Offer is subject to availability. Excludes purchase of GAME carrier bag. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME reserves the right to amend or cancel this offer at any time with reasonable cause without prior notice. This offer cannot be used in conjunction with any other offers. Your legal rights are not affected.

    • 250 Bonus Points when you Download and Register the GAME Reward App For the First Time

      TERMS AND CONDITIONS:

      Receive 250 bonus Reward points (worth £0.62) when you download and Register the app with all registration fields completed. Points will be credited to the Reward account within 48 hours of all registration fields being complete. The points will only be applied once per GAME Reward account when registering with the app for the first time. This offer has no cash value and cannot be exchanged for cash. This does not affect your legal rights. GAME reserves the right to amend or cancel this offer at any time. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

    • Free Mario Keyring with Selected Software Titles

      TERMS AND CONDITIONS:

      Get a free Mario key ring while stocks last when you buy one of the following Nintendo Switch software titles (Mario Tennis Aces, MarioKart 8 Deluxe, Super Mario Odyssey, Super Mario Party, Super Mario Bros. U Deluxe, Super Smash Bros. Ultimate, Super Mario Maker 2,Yoshi’s Crafted World, Luigi’s Mansion 3 and Mario & Sonic at the Olympic Games) in the same transaction, Pre-order purchases will not be eligible to receive this item. Offer available from the 10th March 2020. Online and Instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

    • BELONG Event Deposit Terms and Conditions

      TERMS AND CONDITIONS:

      In these Terms and Conditions of Deposit (referred to as "Event Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited trading as BELONG, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 190 3961 94.

      Please read these Event Deposit Terms carefully before ordering a ticket and paying a deposit for a specified BELONG event (referred to as an “Event”) as the terms and conditions set out below will apply.

      We reserve the right to change Our Event Deposit Terms and when we do so Our new Event Deposit Terms will be available in Our BELONG arenas and GAME stores and on the BELONG website www.belong.gg/terms-and-conditions. The Event Deposit Terms applicable at the time you pay a deposit for an Event will however apply to that deposit irrespective of any later changes in Our Event Deposit Terms.

      Tickets and Deposits

      When you order a ticket for an Event via our website www.belong.gg/ we will ask you for a deposit by way of a reservation fee for your place at the Event. The level of deposit payment required will vary depending on the Event in question. We will tell you what you will need to pay as a deposit before you place your order for a ticket.

      Your deposit will be fully refundable only if: (i) you attend the Event and confirm your attendance to our staff on arrival; or (iii) if the Event is cancelled by Us for any reason.

      Your deposit will not be refundable if: (i) you do not attend the Event or (ii) change your mind and cancel your order at any time. We reserve the right to retain your deposit to cover Our expenses in dealing with the administration of your order and its cancellation or failure to attend as well as Our lost business resulting from your cancellation or failure to attend. In most cases this will amount to the value of the deposit and the deposit will be non-refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a product or service offered by Us.

      Refunds of deposits that we agree to pay in accordance with these terms will be made up to seven days from the actual date the Event was held to the original payment method or, if this is unavailable (due to cancellation or expiry), we may offer a GAME gift voucher or equivalent form of GAME credit as an alternative.

      Sometimes Events may be delayed or revised in scope and the expected dates and payment of a deposit does not guarantee availability of any Event or the scope of the Event on a specific date.

      By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the Event (for example, to advise you of any special requirements or rules regarding the Event).

      Conditions of entry

      Upon arrival at the BELONG Arena, all guests must be signed in by a member of Our staff. The following details must be given and recorded: Full name, Age, Ticket Number, GAME reward card number (if applicable), time of entry and date.

      Events may be age restricted and We reserve the right to request proof of age which can only be one of the following: Driving Licence, UK passport or local authority proof of age card and may refuse entry at its reasonable discretion.

      Players under the age of 12 must not be left in the BELONG Arena without the supervision of a parent or guardian. You are allowed to leave the BELONG Arena and return but must follow the sign out and sign in process and are required to keep their wristband and stamp to gain re-entry.

      On entering the Arena, you agree that you:

      • will not play age restricted content that is inappropriate to your age
      • will not show age restricted content to other users which is inappropriate to their age
      • will not access any control settings on the Gaming Equipment without the express consent of Arena Management, including but not limited to technical settings, internet access and upload/download of data and files
      • will report any improper use or damage to GAME property, whether deliberate or accidental, immediately to a GAME member of staff
      • will inform us of any medical conditions or allergies including light sensitive epilepsy

      For children’s Events:

      2 adults must accompany the children and supervise them at all times, to ensure that if one is required to facilitate a toilet run, there is always another adult present with the children. Please note that not all BELONG Arenas have toilet facilities on site. We operate a DBS checking process on all BELONG Arena staff, however Our stores are public places, and as such, We cannot monitor other store visitors.

      In the absence of parental consent provided with your Event booking: (i) children under 12 will only be permitted to play games with a PEGI rating of 3 or 7; and (ii) children aged between 12 and 15 will only be permitted to play games with a PEGI rating of 12 and below.

      Please arrive on time for you’re the Event. If you arrive more than thirty minutes after the start of the Event, We reserve the right to deny entry.

      Our use of the information you give us when you book

      The information you give to Us when you book a ticket for an Event is used only for the purposes of making the booking and making stations at the BELONG Arena available to you. We will not pass the information on to any third parties or use it for any other purpose within GAME unless you give your express consent for Us to do so. GAME complies with the provisions of the Data Protection Act 1998 (or such other legislation that amends, supersedes, updates or replaces it from time to time (including the General Data Protection Regulation (Regulation (EU) 2016/679)) at all times when handling customer data, and in accordance with our privacy policy.

      Food and Drink

      You are not permitted to bring food and drink into the BELONG Arena unless agreed in advance with GAME staff.

      We do not provide hot food within the BELONG Arena, but can assist in identifying food delivery options through GAME’s selected partners. Food ordered with and delivered by such partners may be consumed within designated areas of the BELONG Arena.

      You may consume cold snacks purchased from GAME in designated areas.

      Please ensure that any food debris which falls on the floor is picked/wiped up as soon as possible and report any spillages immediately to a member of GAME staff.

      Miscellaneous

      You agree not to use the Events for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

      Persons who cause any damage to GAME or third party property, BELONG Arena elements and gaming equipment, whether deliberate or accidental, will be liable for the cost of repair or replacement of the items.

      We reserve the right to eject any persons from the BELONG Arena who: use explicit language; improperly use items and components in the BELONG Arena; are aggressive or abusive in any way to other BELONG Arena users or GAME staff.

      We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the BELONG Arenas, or www.belong.gg.

      We assume no responsibility for the content of websites linked on www.belong.gg. Such links should not be interpreted as endorsement by Us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

      No one other than the person ordering an Event ticket and GAME has any rights under the Contracts (Rights of Third Parties) Act 1999 or any equivalent legislation in any jurisdiction, or otherwise, to enforce any term of these Terms and Conditions.

      We do not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by its negligence or the negligence of its employees, agents or subcontractors OR for fraud or fraudulent misrepresentation.

      We are responsible to you for foreseeable loss and damage caused by Us. If we fail to comply with these Event Deposit Terms, We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or Our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both We and you knew it might happen, for example, if you discussed it with Us during the sales process.

      These Event Deposit Terms are subject to and shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

    • £5 Click & Collect Voucher Offer

      TERMS AND CONDITIONS:

      Voucher is valid for 24 months from date of collection of the qualifying online purchase. Voucher is redeemable in-store only and must be handed in on redemption. Only one voucher per transaction. Cannot be used in conjunction with any other offer or as payment or part payment for Giftcards, digital currency or pre-order deposits. Voucher can only be redeemed against purchases of a value equal to or greater than the voucher value. GAME is not responsible for vouchers that get lost or damaged. Voucher is non-transferable and no cash alternative will be given. Voucher cannot be applied to purchases retrospectively. If the item purchased with the voucher is returned for a refund, GAME will issue a refund in accordance with our Refund Policy and a new voucher will be issued. If the item purchased is returned for an exchange of lower value items, GAME will issue a refund for the original amount paid, issue a new voucher, and then process the purchase of the required exchange items as a new transaction. If the new items are for an amount lower than the voucher value, a different method of payment will be required. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Game reserves the right to reject this offer at any time. Your legal rights are not affected.

    • Roblox Game Cards

      TERMS AND CONDITIONS:

      From time to time, Roblox Corporation (“Roblox”) may run limited promotions to include content such as virtual items (“Bonus Items”) for redemption with its game cards. Information on how to redeem Roblox game cards is available at: https://en.help.roblox.com/hc/en-us/articles/115005566223-How-to-Redeem-Game-Cards.

      During such promotions, after redemption by a holder of a game card, one or more Bonus Items will be made available within the inventory on such holder's registered Roblox account and may be used in accordance with Roblox’s community guidelines and terms of use. The terms of each Bonus Items promotion including, without limitation, the duration of the promotion, the number and type of available Bonus Items and the expiration date for redemption, will be determined by Roblox in its discretion. The purchase and use of Roblox game cards are subject to these Terms. Additional terms, including the terms of Roblox, as applicable, may also apply.

    • Buy One Get One Free on Preowned Software Under £4.99

      TERMS AND CONDITIONS:

      Offer available in-store only during opening hours and online from 18th June 2019 until 31st December 2020. Buy one get one free on preowned software under £4.99. This offer only applies to Xbox One software, PS4 software or Nintendo 3DS software. Titles included in offer may vary instore and online - see game.co.uk and in-store for details. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount applied at checkout in store. Online discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Your legal rights are not affected. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

    • CUSTOMER FEEDBACK SURVEY MONTHLY DRAW

      TERMS AND CONDITIONS:

      1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

      2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, in either case, any of their affiliate companies, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

      3. HOW TO ENTER: You can enter the prize draw by making any purchase in a GAME store, retaining your receipt, visiting www.gameonfeedback.co.uk and completing our customer feedback survey. The prize draw period runs from the 1st day of the month on which you made your purchase, until the last day of the month in which you made your purchase. You will not be able to enter after this date.

      4. INVALID ENTRIES: We only permit one entry per person per month. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

      5. PRIZE: There will be one draw each month. The winner will receive a £200 GAME gift card. We may substitute prizes of equal or greater value. No cash alternative is available. Prizes are not transferable or refundable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

      6. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

      7. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random each month within 48 hours of the closing date from all eligible entries made during the prize draw period. We will notify the winners no later than 72 hours after the closing date via email. We may ask the winners to submit valid identification before we send you the prize. The winner must claim their prize within 48 hours from notification or an alternative winner will be selected using the method described in this paragraph. Odds of winning the prize depend on the number of eligible entries received.

      8. DELIVERY OF PRIZE: Your prize will be dispatched to you by recorded delivery within 5 business days of you claiming your prize.

      9. LIST OF WINNERS: You may request the last names and counties of the prize winners by sending a stamped addressed envelope to Customer feedback survey monthly prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your initial, last name and the county you live in to anyone who requests this information, unless you notify us when you claim your prize that you do not want us to disclose this information.

      10. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

      11. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

      12. THIRD PARTIES We have partnered with independent market intelligence agency SMG in order to gather your views via the survey and administer this prize draw.

      13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy.

      14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

      15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

      a. losses not caused by our breach or negligence
      b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
      c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
      d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
      e. Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

      16. LIABILITY OF THIRD PARTIES: We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

      17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

      18. DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

    • Avengers Glasses Buy One Get One Free

      TERMS AND CONDITIONS:

      Buy one Avengers sculpted glasses set and get another Avengers sculpted glasses set free. Offer available between 26/04/19 and 31/12/20. Online and instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

    • 20% Off HyperX Products when you Buy Belong Game Time

      TERMS AND CONDITIONS:

      Buy BELONG Arena Game time and receive 20% off selected HyperX products – ask in store for details of eligible products. Offer excludes online arena time purchases. Voucher expires within 14 days of date printed on voucher. Voucher can only be redeemed in GAME stores, and must be handed in on redemption. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Offer cannot be used in conjunction with any other offer, including price reductions on eligible products. Game reserves the right to refuse anyone believed to be representing a trade customer. Stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Game reserves the right to reject this offer with reasonable cause. Your legal rights are not affected.

    • Deposits Paid by Customers Ahead of New Product Releases

      Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

      Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

        1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

        3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

        4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

        5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

        6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

        7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

        8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

        9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

    • Trade-In Phones and Tablets

      Terms and Conditions: For cash or credit trade-ins on mobile phones and tablets, game trade-in terms and conditions apply, see website for more details. Trade-in prices may vary depending on condition and network of product. Trade-in value is not guaranteed, offer can be withdrawn at any time without prior notice. Trade-ins are open to members of the public only and game reserves the right to refuse the offer to anyone believed to be representing a trade buyer. Trade-in and cash prices are subject to change. Managers decision is final. Ask staff for details.

    • In-store Sales Promotions

      Terms and Conditions:Game reserves the right to withdraw or amend an offer at any time with reasonable cause. Store manager’s decision is final. Game reserves the right to refuse anyone believed to be representing a trade buyer. This does not affect your legal rights. Ask in store for full details of promotion.

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