Promotional Terms and Conditions - Stores

Promotional Terms and Conditions - Stores

Promotional Terms & Conditions

View our Online Terms & Conditions

In-store Terms & Conditions

  • BUY A PRE-OWNED XBOX ONE CONSOLE AND CHOOSE ANY GAME IN THE PRE-OWNED 3 FOR 2 RANGE FOR FREE

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours between 30/11/18 and 24/12/18. Purchase any pre-owned Xbox One console and choose any game stickered in the pre-owned 3 for 2 range for free. From price is based on a "Fair" condition (C grade) console. Ask a member of staff for more information on grading. Offer subject to availability. GAME reserves the right to remove this offer at any time with reasonable cause without prior notice. This offer cannot be used in conjunction with any other selling offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Store managers decision is final. The offer has no cash value and cannot be exchanged for cash. This does not affect your legal rights.

  • BUY A PRE-OWNED PS4 CONSOLE AND CHOOSE ANY GAME IN THE PRE-OWNED 3 FOR 2 RANGE FOR FREE

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours between 30/11/18 and 24/12/18. Purchase any pre-owned PS4 console and choose any game stickered in the pre-owned 3 for 2 range for free. From price is based on a "Fair" condition (C grade) console. Ask a member of staff for more information on grading. Offer subject to availability. GAME reserves the right to remove this offer at any time with reasonable cause without prior notice. This offer cannot be used in conjunction with any other selling offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Store managers decision is final. The offer has no cash value and cannot be exchanged for cash. This does not affect your legal rights.

  • Pokémon Sticker Sheet Offer

    TERMS AND CONDITIONS:

    Pokemon Sticker is available from GAME stores only between 7th December 2019 and 10th December. While stocks last. No purchase necessary. One sticker sheet per customer (each sheet contains 3 stickers). Under 16s must be accompanied by an adult to receive sticker. GAME recommends that the sticker is placed onto phone case rather than phone – GAME accepts no liability for any damage that may be caused by placing sticker onto phone. No exchange or replacement. Your legal rights are not affected.

  • Jim'll Paint It Prize Draw

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry. If you are under the age of 18, you must have the consent of a parent or guardian to enter this prize draw and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, Game Esports and Events Limited, Ads Reality Limited or Network-N Limited, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by following @gamedigital on Twitter and use the #gamepaintit ,to qualify for the prize draw, and tweet with an image of your family Christmas between 1st December 2018 and 8th December 2018.
    You do not have to pay to enter. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. USE OF TWITTER: You must not use more than one Twitter account to enter, and must not retweet the same tweet repeatedly. Multiple entries via Twitter will not be accepted. You acknowledge that the free prize draw is in no way sponsored, endorsed or administered by, or associated with, Twitter.

    5. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    6. STARTING AND CLOSING DATES: You can only enter the prize draw between 1st December 2018 and 8th December 2018.

    7. PRIZE: One winner of this prize draw will receive:
    a “Jim’ll Paint it” commissioned digital download of your entry - the size of the painting will be 17cm x L 12cm-

    8. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you confirm that you have obtained the permission of any other individuals appearing in your entry to the submission of your entry via Twitter, and you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    9. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random no later than 3 days after of the closing date from among all eligible entries made during the prize draw period.
    Your chances of winning depend on the number of entries we receive. We will notify the winner no later than 6 days after the closing date via Twitter direct message. We may ask the winner to submit valid identification before we send you the prize. We will also ask you for your email address so that we can send you the prize. The Winner must claim their prize within 24 hours from notification or an alternative winner will be selected using the method described at para 10 above.

    10. DELIVERY OF PRIZE: We will deliver the prize to the winner by email within 7 days of the date on which the winner claims their prize.

    11. LIST OF WINNERS: You may request the last name and county of the prize winner by sending a stamped addressed envelope to Jim’ll Paint It prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    12. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winner of this prize draw.

    13. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or your entry, for these purposes and that you will not be paid.

    14. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacy-policy

    15. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    16. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:
    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    e. any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    17. LIABILITY OF THIRD PARTIES: You acknowledge that the prize maybe provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    18. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    19. DETAILS OF PROMOTER: This prize draw is run by Network-N Limited, of Circus Mews House, Circus Mews, Bath BA1 2PW, on behalf of Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. Save in relation to clause 15, where Network-N Limited shall process personal data only as directed by GAME, references to “we” and “us” in these terms and conditions are references to either or both of GAME and Network-N Limited, as appropriate.

  • LEGO Retweet to win X-wing starfighter prize draw

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and thirteen years old or older at the time of entry. If you are under the age of 16, you must have the consent of a parent or guardian to enter this prize draw and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You must have an active GAME Reward account to enter this prize draw. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, GAME Esports and Events Limited or Ads Reality Limited, or any of their advertising or promotion agencies. The details you provide upon registration for the prize draw must match the details associated with your Reward Account. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw following @GAMEdigital on Twitter and retweeting the qualifying “Want to get your hands on this brilliant LEGO X-Wing? Simply RT and follow us for a chance to nab it!” tweet between 14:00 on 1st December 2018 and 0.00 on 3rd December 2018 (“Entry Period”).

    You do not have to pay to enter. There is no charge to enter a Prize Draw. However, standard mobile data and internet connection charges may apply. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. USE OF TWITTER: You must not use more than one Twitter account to enter and must not retweet the same tweet repeatedly. Multiple entries via Twitter will not be accepted. You acknowledge that the free prize draw is in no way sponsored, endorsed or administered by, or associated with, Twitter.

    5. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    6. STARTING AND CLOSING DATES: You can only enter the prize draw during the Entry Period.

    7. PRIZE: The winner will receive:
    a. A LEGO X-Wing Starfighter (Product No. 75218)

    We may substitute prizes of equal or greater value. A cash alternative is not available. Prizes are not transferable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    8. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    9. SELECTION AND NOTIFICATION OF WINNERS: 1 winner will be selected at random within 1 day of the closing date from all eligible entries made during the prize draw period. Your chances of winning depend on the number of entries we receive.

    We will notify the winners no later than 3 days after the closing date via Twitter direct message. We may ask the winner to submit valid identification before we send you the prize. The winner must claim their prize within 3 days from notification or an alternative winner will be selected using the method described above.

    10. DELIVERY OF PRIZE: We will deliver the prize to the winner by royal mail signed for first class by 3 days of the winner claiming their prize.

    11. LIST OF WINNERS: You may request the last name and county of the prize winner by sending a stamped addressed envelope to: LEGO RT TO WIN X-WING STARFIGHTER prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    12. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    13. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    14. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacy-policy

    15. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    16. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:
    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    e. any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    17. LIABILITY OF THIRD PARTIES: You acknowledge that the prize maybe provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    18. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    19. DETAILS OF PROMOTER: This prize draw is run by Network-N Limited, of Circus Mews House, Circus Mews, Bath BA1 2PW, on behalf of Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. Save in relation to clause 15, where Network-N Limited shall process personal data only as directed by GAME, references to “we” and “us” in these terms and conditions are references to either or both of GAME and Network-N Limited, as appropriate.

  • 2 for £55 and 2 for £60 on selected games

    TERMS AND CONDITIONS:

    2 for £55 and 2 for £60 offer is available on selected Xbox One and Playstation games from 29/11/18 to 31/12/18. Offer available in store and online at www.game.co.uk. Ask in store or see online for details of titles available in each offer. Titles available online may differ from instore. Offer not valid on products fulfilled by GAME Marketplace sellers. GAME reserves the right to amend or cancel this offer at any time with reasonable cause and/or to refuse anyone believed to be representing a trade customer. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • £35 Guaranteed Trade-in Credit For Just Cause 4

    TERMS AND CONDITIONS:

    Offer valid from 3rd December 2018 to 17th December 2018. Receive £35 trade in credit when you trade-in Just Cause 4 on PS4 or Xbox One. You must have purchased Just Cause 4 from GAME and must provide the offer voucher at the point of trade in. Offer available in store only and during store opening hours. To trade-in: all games must be in good working order and of satisfactory quality. Imported games are excluded from trade-ins. Games must be in original packaging. ID is required to trade-in and a Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see www.game.co.uk for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice.£35 Guaranteed Trade-in Credit For Just Cause 4.

  • £35 Guaranteed Trade-in Credit For Super Smash Bros Ultimate

    TERMS AND CONDITIONS:

    Offer valid from 7th December 2018 to 20th December 2018. Receive £35 trade in credit when you trade-in Super Smash Bros Ultimate on Switch. You must have purchased Super Smash Bros Ultimate from GAME and must provide the offer voucher at the point of trade in. Offer available in store only and during store opening hours. To trade-in: all games must be in good working order and of satisfactory quality. Imported games are excluded from trade-ins. Games must be in original packaging. ID is required to trade-in and a Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see www.game.co.uk for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice.

  • Get a Sony PSVR starter pack for 99p when you trade in any iPhone 7

    TERMS AND CONDITIONS:

    Offer valid from 5th November 2018 until 15th November 2018. Purchase a PlayStation VR Starter Pack for only 99p (normal price £259.99) when you trade-in any iPhone 7 and use the total trade-in value received against such purchase. Offer available in store only and during store opening hours. Trade-in must be completed in the same transaction as purchase. Offer is not available where items are traded in for cash or onto a Game gift card. The trade-in element of any purchase is non-refundable but can be used against alternative items at the time of return. Trade-in must be in good working order and of satisfactory quality and pass all functionality tests and security checks. GAME reward account is required to participate GAME reserves the right to amend or cancel this offer at any time with reasonable cause and is subject to availability. This offer cannot be used in conjunction with any other offers. Store managers decision is final. Your legal rights are not affected. GAME Trade-In terms and conditions and GAME Reward terms and conditions apply, please see game.co.uk/terms or ask staff for details

  • New Releases Half Price When You Trade-In One Selected Game

    TERMS AND CONDITIONS:

    Purchase the standard edition of selected new releases for half price when you trade in selected pre-owned games and use the total trade in value received against such purchase. Offer applies to those new releases listed as “Biggest Games to Choose From” at www.game.co.uk/tradeindeals between 05/12/18 to 19/12/18. Games which can be traded in towards this offer are also listed at www.game.co.uk/tradeindeals. Offer applies from 05/12/18 to 19/12/18. Offer available in store only and during store opening hours. Trade-in must be completed in the same transaction as purchase. To trade-in: all games must be in good working order and of satisfactory quality. Imported games are excluded from trade-ins. Games must be in original packaging. ID is required to trade-in and a Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game trade-in terms and conditions and Game Reward terms and conditions apply, please see www.game.co.uk for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • PRE-OWNED PS4 & XBOX ONE CONTROLLER FOR £29.99 WBW PS4 OR XBOx HARDWARE

    TERMS AND CONDITIONS:

    Offer valid from 25th October 2018 until 5th December 2018. Get a pre-owned official PlayStation 4 DualShock 4 controller for only £29.99 when you buy a pre-owned PS4 console or a pre-owned official Xbox One controller for only £29.99 when you buy a pre-owned Xbox One console. Offer excludes the Xbox One Elite controller or any non-official PS4 or Xbox One pad. Offer available in store only during opening hours and controller purchase must be completed in the same transaction as the console. Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply please see www.game.co.uk for details. Cannot be used in conjunction with any other selling offer. Store manager’s decision is final. Offer can be removed at any time without prior notice with reasonable cause. Your legal rights aren’t affected.

  • £10 off a Turtle Beach Stealth 300 Headset

    TERMS AND CONDITIONS:

    This voucher entitles you to £10 off a Turtle Beach Stealth 300 Headset (for PSF or XB1). Voucher valid in store and online only between 22/10/18 and 22/11/18. Voucher must be handed in at till point on redemption in store. Online discount will be shown when you add qualifying item to your shopping basket and enter promotion code on voucher. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Subject to availability. Game reserves the right to reject discount code with reasonable cause. Cannot be used in conjunction with any other offer.

  • £15 off a Turtle Beach Stealth 600 Headset

    TERMS AND CONDITIONS:

    This voucher entitles you to £15 off a Turtle Beach Stealth 600 Headset (for PSF or XB1). Voucher valid in store and online only between 22/10/18 and 22/11/18. Voucher must be handed in at till point on redemption in store. Online discount will be shown when you add qualifying item to your shopping basket and enter promotion code on voucher. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Subject to availability. Game reserves the right to reject discount code with reasonable cause. Cannot be used in conjunction with any other offer.

  • £20 off a Turtle Beach Stealth 700 Headset

    TERMS AND CONDITIONS:

    This voucher entitles you to £20 off a Turtle Beach Stealth 700 Headset (for PSF or XB1). Voucher valid in store and online only between 22/10/18 and 22/11/18.. Voucher must be handed in at till point on redemption in store. Online discount will be shown when you add qualifying item to your shopping basket and enter promotion code on voucher. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Subject to availability. Game reserves the right to reject discount code with reasonable cause. Cannot be used in conjunction with any other offer.

  • Get an Xbox One X for £249.99 when you trade-in a 1Tb Xbox One S or any PS4 console

    TERMS AND CONDITIONS:

    Offer valid from 11th October 2018 until 24th October 2018. Purchase an Xbox One X console for £249.99 (normal price £449.99) when you trade-in an Xbox One S 1Tb console or any PS4 original or slim console and use the total trade-in value received against such purchase. Offer available in-store only and during opening hours. Trade-in must be completed in the same transaction as purchase. Trade-in must be in good working order and of satisfactory quality. Item must come with official controller, HDMI cable and power cable (PlayStation 4 console must also include a controller charging cable). A GAME reward account is required to participate. ID is required to trade in. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. GAME trade-in terms and conditions and GAME Reward terms and conditions apply please see game.co.uk/terms for details. Trade in and cash prices are subject to change. The offer cannot be used in conjunction with any other offer. Store managers decision is final. Offer can be removed at any time without prior notice with reasonable cause.

  • 3 For 2 On Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 23rd September 2018 until 9th January 2019. Get 3 for 2 on selected pre-owned PS4, Xbox One, 3DS, Xbox 360, PS3, PS Vita, Wii-U, Wii & DS games. Cheapest item is free. Offer available in store during store opening hours and online at www.game.co.uk. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when three eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice

  • Only at GAME – the ‘Xbox G Suit’ DLC for Player Unknown’s Battlegrounds is only available from GAME in the UK

    TERMS AND CONDITIONS:

    Get the ‘Xbox G Suit’ DLC for free when you buy ‘Play Unknown’s Battlegrounds’ for Xbox One and a 3-month Xbox Live subscription in the same transaction. Subject to availability – only 3000 DLC codes are available, on a first-come, first-served basis. Offer available in store and online at game.co.uk. Codes for the DLC will be delivered by email for online orders, and via a till receipt for in-store purchases. Codes must be redeemed via the Xbox Live store. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • 2 for £20 on Selected Licenced Merchandise

    TERMS AND CONDITIONS:

    Get 2 for £20 on selected licensed t-shirts, Totaku figurines and Funko Pop! Vinyls (standard size only). Offer available in store and online at www.game.co.uk between 21 June 2018 and 31 December 2018. Oversized Funko Pop! Vinyls are excluded from this offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Subject to availability. For in store purchases, discount will be automatically applied at the till. For online purchases, discount is applied at checkout when two eligible items are added to basket. Eligible items must have the same delivery address for offer to apply across all items. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • KIDS GO FREE VOUCHER PROMOTION

    TERMS AND CONDITIONS:

    Offer available from 25th of May to 4th of June. One “kids go free” voucher will be distributed for every purchase made in store or online during the promotion period. Voucher will be provided via a till print out for purchases made in store, or via email for purchases made online. [Offer not available where you purchase from a GAME Marketplace seller]. Subject to availability. Voucher use is subject to terms and conditions – ask staff or see till print out for details.

    MERLIN TERMS AND CONDITIONS

    KIDS GO FREE TO THORPE PARK RESORT, SEA LIFE, SHREK’S ADVENTURE! LONDON OR THE DUNGEONS This voucher offers the holder one FREE CHILD ENTRY per voucher and per full paying adult from 25th May until 30th September 2018 at THORPE PARK Resort or SEA LIFE or The Dungeons or Shrek’s Adventure! London. Only one free child entry per voucher. The voucher can only be used once and cannot be used with any other promotion or discount, nor with any existing reservation made or ticket booked online, via an app or by phone. Offer is not valid at any secondary ticketed events/hotel events/concerts/Christmas events/fireworks events at any of the attractions during the promotional period. This voucher can be used if presented in person at the relevant attraction. The voucher has no cash value. Please plan ahead to avoid disappointment. Check opening times, dates when this promotion is not valid, age/height restrictions etc. Exclusions apply – full terms and conditions and attraction details at www.thorpepark.com/terms-conditions or https://www.visitsealife.com/terms-and-conditions/ or https://www.thedungeons.com/terms/ or https://www.shreksadventure.com/london/terms-and-conditions/

    1. This voucher entitles the holder to ONE FREE CHILD ENTRY provided that each voucher holder is accompanied by a separate full paying standard or individual adult ticket.
    2. This voucher is not valid for use in conjunction with any other offer, concession or online/call centre booking.
    3. This voucher has no cash value and sale is not permitted. Any attempts to sell this voucher will render it void.
    4. This voucher is valid at Edinburgh Dungeon, York Dungeon, Blackpool Dungeon and all SEA LIFE sites excluding London from 25th May until 30st September 2018.
    5. This voucher remains the property of Merlin Entertainments who reserve the right to take possession of this voucher at any time.
    6. This voucher must be presented and surrendered at time of ticket purchase.
    7. For full Terms and Conditions, incl. attraction restrictions (which are an inherent part of this voucher), please visit:
    www.thorpepark.com/terms-conditions
    www.visitsealife.com/terms-and-conditions
    www.thedungeons.com/terms
    www.shreksadventure.com/london/terms-and-conditions

  • Battlefield V Pre order Bonus

    TERMS AND CONDITIONS:

    Pre-order Battlefield V and receive a free pre-order DLC for the game, containing 5 weapons and 1 set of paratrooper outfits, and early access to the Battlefield V Beta. Existing pre-orders made before 23/05/18 will also be eligible to receive this item. Offer available instore and online. Subject to availability. One pre-order bonus per person. DLC codes will be delivered through email for online purchases and via receipt for in store purchases. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • 25% EXTRA TRADE IN CREDIT WHEN YOU PURCHASE ANY NEW SOFTWARE RELEASE

    TERMS AND CONDITIONS:

    GAME Reward customers who purchase any new software release and trade any preowned PS4, Xbox One, Switch or 3DS game as part of the same transaction between 00:01 on 11/10/18 and 23:59 on 01/02/19 get an extra 25% of trade-in credit for your existing software. Offer only available to customers who have placed a deposit on the new software release being purchased. Receive 25% extra trade in credit on top of standard in store credit price when you trade-in any software products towards any new software release at a GAME Retail Limited store and use the credit towards a purchase in the same transaction. The offer cannot be used in conjunction with any other offer.

  • 50% EXTRA TRADE IN CREDIT WHEN YOU PURCHASE ANY NEW SOFTWARE RELEASE

    TERMS AND CONDITIONS:

    GAME Elite customers who purchase any new software release and trade in any preowned PS4, Xbox One, Switch or 3DS game as part of the same transaction between 00:01 on 11/10/18 and 23:59 on 01/02/19 get an extra 50% of trade-in credit for your existing software. Offer only available to customers who have placed a deposit on the new software release being purchased. Receive 50% extra trade in credit on top of standard in store credit price when you trade-in any software products towards any new software release at a GAME Retail Limited store and use the credit towards a purchase in the same transaction. GAME Elite terms and conditions apply. The offer cannot be used in conjunction with any other offer.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • TERMS AND CONDITIONS: GAME VR Experience

    1. ACCEPTANCE: These terms and conditions apply to any use of a Playstation VR headset ("PS VR") in any store or demonstration area run by GAME Retail limited ("Game" or "we") as part of a GAME VR Experience booking. By booking a GAME VR Experience on PS VR you agree to be bound by these terms and conditions, whether you have paid for the demonstration or not.

    2. BOOKING A PS VR DEMONSTRATION: In order to book a GAME VR Experience on PS VR, you must choose a time and date for your demonstration, provide your name and a contact phone number and pay the relevant fee:

    a. For a 10 minute demonstration: £5.00

    b. For a 20 minute demonstration: £10.00

    c. For a 30 minute demonstration: £15.00

    3. If you placed a deposit to purchase PS VR before 15 October 2016, and can provide proof of your deposit at the point where you make the booking, you may book one GAME VR Experience on PS VR of up to 30 minutes at no charge. Any further GAME VR Experience beyond the first must be paid for.

    4. GAME reserves the right to alter the fees and booking process for GAME VR Experiences at any time. Any such change will only affect bookings made after we announce such change via a notice on our website.

    5. AGE RESTRICTIONS: You must be over 12 to be able to use PS VR in-store. If the person who will be using PS VR is under 16, a parent or guardian must consent to their doing so.

    6. BEFORE USING PS VR: You must read and sign the separate disclaimer form ("Disclaimer"). If the person who will be using PS VR is under 16, a parent or guardian must indicate their consent by must signing the disclaimer on behalf of their child. In that case, the parent or guardian is responsible for ensuring that their child complies with these terms and conditions and with the Disclaimer.

    7. A member of GAME staff will brief you on how to use PS VR and what you will experience while using PS VR. You must listen to and comply with their instructions.

    8. WHEN USING PS VR: While using PS VR in-store you must

    a. remain seated at all times and until headset is removed;

    b. close eyes and raise your hand if you become uncomfortable and want to stop the demo;

    c. remain calm and minimise erratic head and limb movements;

    d. stop moving if GAME staff place a hand on your shoulder; and

    e. not touch, remove or interfere with the headset or connected equipment except as directed by GAME staff.

    9. You must not damage the PS VR headset used during your GAME VR Experience, nor any other part of the GAME store in which the demonstration takes place, nor any other persons within the store. We reserve the right to take such actions as may be available to us due to your breach of these terms and conditions or the Disclaimer.

    10. PS VR DEPOPSITS: If, following the completion of your GAME VR Experience, you wish to purchase your own PS VR headset, you may place a deposit to do so. The fee you paid for your GAME VR Experience will be deducted from the usual deposit to be paid. This offer is only available immediately after the completion of your PS VR Experience and is only available once. This offer is not available if you had already placed a deposit before 15 October 2016.

    11. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this competition.

    12. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence

    b. indirect losses - these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this competition

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control

    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or

    e. any failure to provide the competition, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    13. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    14. ORGANISER: GAME VR Experiences are organised by GAME Retail Limited, whose registered office is Unity House, Telford Road, Basingstoke RG21 6YJ.

  • GAME ON, XBOX ONE EXPERIENCE - TICKET TERMS AND CONDITIONS

    Tickets & the event

    The event is the Xbox One Experience at the location and on the time and date you select when you book the tickets.

    Admission to attend the event is by pre-booked timed ticket only.

    Tickets are available free of charge and are non-transferrable.

    You must be at least 12 years old to register for a ticket. Ticket holders under the age of 16 must have obtained the consent of a parent or guardian before attending the event, and may be asked to prove that such consent has been given before being admitted to the event.

    Each ticket entitles the holder to enter the Xbox Experience pod during the specified period and to play games on the Xbox One within.

    By registering for a ticket, you acknowledge that you have read and accepted these terms and conditions; and

    Access

    You must arrive on time for the event that you have booked. We reserve the right to refuse access if you arrive late. At our discretion, we may offer you an alternative available time if you are late for your event.

    We reserve the right to refuse access to the event by ticket holders, or to require ticket holders to leave the event, for any reason, including without limitation for reasons of safety or security, or due to inappropriate, disorderly or anti-social behaviour.

    Ticket holders are entirely responsible for their own costs in attending the event, and no prize or reward is available for attending.

    If you have any special access requirements, please let us know in advance by contacting events@game.co.uk. We will use our reasonable efforts to assist with any such special access requirements.

    Cancellation

    If you are no longer able to attend the event during the period for which you have booked a ticket, you must let us know by contacting events@game.co.uk.

    Where we cancel or reschedule the event, we will use our reasonable endeavours to notify you using the details you provided at the time of registering. We do not guarantee that you will be informed of such cancellation before the date of the event.

    Personal Information

    We will use the information you provide when booking the event to contact you about the event, and will share your information with Microsoft - you agree to your personal information being used shared in this way by booking your ticket and attending the event.

    Microsoft may contact you after the event to get your feedback on it.

    Game will not use the information you have provided after the event has been completed.

    Use of likeness

    By registering for a ticket, you acknowledge that we may use your name and likeness in our marketing materials and on social media.

    If you do not wish us to use your name and likeness, you must inform staff at the venue of this when you arrive.

    Broadcasting

    You must not broadcast or livestream the event, whether on the internet or otherwise, while it is occurring.

    General

    We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you registering for a ticket.

    If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    This event is being organised by GAME Retail Ltd., whose registered office is at Unity House, Telford Road, Basingstoke RG21 6YJ.

  • Trade-In Phones and Tablets

    Terms and Conditions: For cash or credit trade-ins on mobile phones and tablets, game trade-in terms and conditions apply, see website for more details. Trade-in prices may vary depending on condition and network of product. Trade-in value is not guaranteed, offer can be withdrawn at any time without prior notice. Trade-ins are open to members of the public only and game reserves the right to refuse the offer to anyone believed to be representing a trade buyer. Trade-in and cash prices are subject to change. Managers decision is final. Ask staff for details.

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