Promotional Terms & Conditions

View our Online Terms & Conditions

In-store Terms & Conditions

  • Belong Voucher Promotion

    TERMS AND CONDITIONS:

    1. Each Belong Voucher will give you £10.00 off a visit to a Belong Arena for: Pay to Play, Arena Hire, Memberships and Belong Tournament. Each Belong Voucher may only be used once and if the full £10.00 value of the Belong Voucher is not spent, there will be no refund in cash or as a lower value Belong Voucher.

    2. In order to use your Belong Voucher you must contact a Belong Arena to check if the time you wish to attend is eligible to use your Belong Voucher against as times may vary by Arena.

    3. The Belong Voucher cannot be used to make any purchases in a Belong Arena or GAME store or online.

    4. Minimum Spend shall only be calculated on Qualifying Purchases. A Qualifying Purchase shall: a. Be from either a GAME store or GAME online: https://www.game.co.uk/; b. Be made during the Promotional Period; and c. Exclude any discount or voucher used to reduce the price of products purchased.

    5. Customers who make a Qualifying Purchase in-store will receive a physical Belong Voucher at the till point.

    6. Customers who make a Qualifying Purchase online will receive their Belong Voucher via the same email addressed used when making that purchase – emails will be sent twice a week, purchases over Friday – Sunday will be sent their code Mondays, purchases over Monday – Thursday will be sent their code on Fridays.

    7. There is no entry fee to use this Promotion.

    8. The Promoter is GAME Retail Limited whose registered office is at Unit A Brook Park East, Shirebrook, NG20 8RY (the Promoter).

    9. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final.

    10. No correspondence relating to the Promotion will be entered into.

    11. No alternative (cash or otherwise) to the Promotion is available.

    12. The Promotion is non-transferrable.

    13. Employees and agents of the Promoter and its Group companies are not eligible to participate in this Promotion, nor are their relatives or members of their families or households.

    14. The Promoter may cancel the Promotion by giving notice on this webpage.

    15. The Promoter accepts no liability for cancellation of the Promotion.

    16. Your legal rights are not affected.

    17. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

    18. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions.

  • Win the Ultimate XBOX Gaming Room

    TERMS AND CONDITIONS:

    Buy an Xbox Series S online or in-store to be in with a chance to win 1 prize as detailed below.

    1. Prize draw opens at 00:01 on 11th October 2021 and closes at 00:00 on 1st November 2021.

    2. 1 winner will be determined by a random draw from all entries within 48 hours of the stated closing date.

    3. The prize consists of 1x Xbox Series X console, 2 years Game Pass Ultimate, 1x 1st party controller, 1 1st party headset, 1x 65” TV, 1x sound bar, reactional LED lighting, 2x gaming chairs, 1x PC tower, 1x PC desk, 1x gaming keyboard, 1x gaming mouse, 1x PC headset, 2x headset stand, 1x XBOX bed linen, 1x XBOX rug, gaming posters, 1x Elgato webcam and mic, XBOX memorabilia, £500 in reward points, someone to come out and redecorate the room

    4. The winner will be contacted within 5 working days of closing date.

    5. The winner will have 2 days to accept the prize otherwise another winner may be notified.

    6. By entering this Prize Draw you are deemed to have read and accepted GAME Elite full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk/membership-terms).

    GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). Prize Draw entries only available to residents in the UK. GAME employees are not eligible to participate in this prize draw. This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

  • Win up to £50 in points when you pre-order and purchase in store

    TERMS AND CONDITIONS:

    Pre-Order and Purchase any game in store to be in with a chance to win 1 prize as detailed below.

    1. Prize draw opens at 00:01 on 1st September 2021 and closes at 00:00 on 1st January 2022 (Promotion Term)

    2. Customer must place a deposit in store and purchase the game to be entered into the draw using a Reward Account.

    3. 1 winner per GAME store will be determined by a random draw from all entries within 48 hours of the stated closing date during each calendar month

    4. Each Calendar month commences on the following dates (01/09/21, 01/10/21, 01/11/21 and 01/12/21)

    5. The prize consists of 1 X Reward Points equal to the value of the game bought or £50 in points whichever is the lesser value

    6. The winner will be contacted within 5 working days of closing date.

    7. The winner will have 2 days to accept the prize otherwise another winner may be notified.

    8. By entering this Prize Draw you are deemed to have read and accepted GAME Reward full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk).

    GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). Prize Draw entries only available to residents in the UK. GAME employees are not eligible to participate in this prize draw. This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

  • £140 cash trade-in for your Switch when you purchase the Switch OLED console

    TERMS AND CONDITIONS:

    Guaranteed £140 cash trade-in for your old Switch or £90 cash trade-in for your Switch Lite when you purchase the Switch OLED console at Game Offer available in-store only during opening hours from Friday 08/10/21 until close of business Sunday 17/10/21. Customers that purchase a Switch OLED console at any Game Retail store or online at game.co.uk can return to store with their Game proof of purchase within the promotional period and get a guaranteed £140 cash trade-in value for their old Nintendo Switch console OR a guaranteed £90 cash trade-in value for their Nintendo Switch Lite. Console must be in good working order, be of satisfactory quality and pass all relevant tests and security checks prior to trade in being accepted. Switch console trade-in must come with the Switch dock, official left and right Joy-Con controllers, HDMI cable and AC adapter. Switch Lite console must come with official charging adapter with UK plug. ID is required to trade in. A Game reward account is required to participate. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Game trade-in terms and conditions and Game Reward terms and conditions apply please see www.game.co.uk for details. Your legal rights are not affected. Cannot be used in conjunction with any other trade-in offer. Store manager’s decision is final. Offer may be amended or removed at any time without prior notice and with reasonable cause.

  • Free Dynamax Crystal Code

    TERMS AND CONDITIONS:

    Receive a free code for a Dynamax Crystal in selected stores. For online please enter a valid email address and allow up to 7 working days for receipt of code. Offer available from 00:01 on 18th June 2021 until 18th July 2021. No purchase necessary. One code per customer. Offer available while stocks last - stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. GAME reserves the right to amend or cancel this offer at any time without prior notice. Launch Pokémon Shield or Pokémon Sword game to redeem code. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected

  • Free Pokémon TCG Promo Futsal Card: FA Sobble Card

    TERMS AND CONDITIONS:

    T’s & C’s: Get 1 Pokémon TCG Promo Futsal Card: FA Sobble GAME EXCLUSIVE free when you buy any of the selected Pokémon TCG kits online or any Pokémon TCG SKU’s individually priced at over £15 in the same transaction. Offer available 10/09/2021 till stock lasts. Offer available from 00:01 on 10th September 2021 online and in GAME stores in England only (during opening hours) while stocks last. For online, the card may be shipped separately to your order, please allow up to 30 days for delivery. Offer excludes any transactions of Pokémon TCG over £15 made up of SKU’s under this value. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. Offer can only be redeemed once per customer. GAME reserves the right to amend or cancel this offer at any time. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • Double points on Digital Currency & Subscriptions

    TERMS AND CONDITIONS:

    Get Double Reward & Elite points when you buy digital currency or subscriptions in store or on game.co.uk. Your points will be awarded within 48 hours of your order shipping online or purchase made in store. Purchase must be placed between 04/06/21 and 31/08/21 (Promotion Term) subject to availability. Products that are included in this promotion will be identified by a bonus points flash on the website product image or have a banner on the top of the relevant webpage. Double Points will not be awarded on purchasing GAME Elite membership codes or any digital as part of a PlayStation 5, Xbox Series X or Xbox Series S Console bundle. This offer has no cash value and cannot be exchanged for cash. GAME reserves the right to amend or cancel this offer at any time. This offer cannot be used in conjunction with any other offers and is not available for trade buyers or anyone representing a trade buyer. GAME Reward and Elite terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk for Reward or help.game.co.uk/membership-terms for Elite.

  • GAME reward account customers get an extra 10% credit when they trade in eligible PS4, PS5, Xbox One, Xbox Series X or Nintendo Switch games, consoles or accessories

    TERMS AND CONDITIONS:

    Offer valid in-store only during opening hours at any Game Retail Limited store between 03/06/21 and close of business 02/12/21. Get an extra 10% credit when you trade in eligible PS4, PS5, Xbox One, Xbox Series X or Nintendo Switch games, consoles or accessories. 10% trade in credit value will be added on top of our standard in store credit price at the till point. Part or all of the credit may be loaded onto a Game gift card or Game wallet account for later redemption. All trade-ins must be in good working order, be of satisfactory quality and pass all relevant tests and security checks. Console trade-ins must come with an official controller, HDMI cable, power cable and charger cable (where applicable). Game trade-ins must be in good working order, be of satisfactory quality and in original packaging. Imported games are excluded from being traded in. Trade in credit and cash prices are subject to change and cash prices may be different. Photographic ID is required to trade in. This offer cannot be used in conjunction with any other trade in offer. A Game reward account is required to participate. GAME reserves the right to refuse anyone believed to be representing a trade customer. Store management decision is final. Game reserves the right to amend or cancel this offer at any time without prior notice and with reasonable cause. Game trade-in terms and conditions and Game Reward terms and conditions apply please see game.co.uk/terms for details. Your legal rights are not affected.

  • Get 20% off at Sports Direct when you buy a Sports video game at GAME

    TERMS AND CONDITIONS:

    Offer available on selected products only. Offer available between 29th May 2021 and 28th July 2021. Available online and in GAME stores (including GAME concession stores within Sports Direct or Frasers). Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to amend or cancel this offer at any time. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.


    Voucher Terms and Conditions: This voucher entitles you to 20% off at Sports Direct from 29th May 2021 to 4th August 2021 at Sportsdirect.com and Sports Direct stores. Maximum discount £200. Voucher must be handed in on redemption if redeemed in store. Discount can only be redeemed once at time of purchase, is strictly non-transferable and cannot be sold or exchanged for cash. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Sports Direct/GAME reserves the right to reject this offer with reasonable cause. Cannot be used in conjunction with any other offer.

  • Get 10% off one game or accessory when you buy an Xbox series X console

    TERMS AND CONDITIONS:

    Get 10% off one game or accessory (mint or pre-owned) when you buy an Xbox series X console in the same transaction. Digital games, currency and POSA cards are excluded. Discount will be applied to highest value qualifying item. Offer available from 29/04/21 while stocks last. Instore only (includes GAME concession stores within Sports Direct or Frasers). Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to amend or cancel this offer at any time. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • Free Lego Super Mario Series 2 Character Pack when you purchase selected titles

    TERMS AND CONDITIONS:

    Get a free LEGO SUPER MARIO™ 71386 CHARACTER PACKS – SERIES 2 while stocks last when you buy one of the following Nintendo Switch software titles (MarioKart 8, Paper Mario: Origami King, Super Mario 3D All Stars, Mario and Sonic Olympics Tokyo 2020, Super Mario Bros. Deluxe, Super Mario Odyssey, Super Mario Party, Mario Tennis Aces, Super Mario Maker 2, Super Mario 3D World & Bowser’s Fury or Mario and Rabbids Kingdom Battle (code in box)) in the same transaction, Pre-order purchases will not be eligible to receive this item. Offer available from the 19th February 2021. Online and Instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • In-store Trade-in

    TERMS AND CONDITIONS:

    Trade-in prices are valid in-store during opening hours only. Game trade ins must be in good working order, of satisfactory quality, in original packaging and excludes imported games. Console trade ins must be in good working order, of satisfactory quality and pass any relevant security checks and tests. Photographic ID is required to trade-in for cash. Cash and credit trade in prices may be different and are subject to change. Store management decision is final. Your legal rights are not affected. GAME trade-in terms & conditions apply – see help.game.co.uk for further details.

  • 2 FOR £5.99 ON SELECTED ENERGIZER BATTERIES

    TERMS AND CONDITIONS:

    2 for £5.99 on selected Energizer Batteries (778995 - Energizer Alkaline Power AA 8 Pack and 778996 - Energizer Alkaline Power AAA 8 Pack). Offer available in store and online at www.game.co.uk. Offer starts 1/09/20 and ends 31/12/21. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. For online purchases, discount is applied at checkout when two eligible items are added to basket. Eligible items must have the same delivery address for offer to apply across all items. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • NBA 2K21 + 5,000 VC + 6 MYPLAYER SKILLS

    TERMS AND CONDITIONS:

    NBA 2K21 + 5,000 VC + 6 MYPLAYER SKILLS is only available when your purchase the physical edition on NBA 2K21 in-store during opening hours and online from 12th November on PS5 or Xbox whilst code stocks lasts. This offer only applies to NBA 2K21 Standard Edition PS5 or Xbox Series X software. Code will be sent via email once checkout is complete, and on receipt if purchased in store. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Your legal rights are not affected. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

  • Preowned 3 for 2

    TERMS AND CONDITIONS:

    Offer available online at game.co.uk between 13/10/20 and 31/07/22. Buy three eligible pre-owned games in the 3 for 2 promotion on PS4, Xbox One or Switch in the same transaction and get the cheapest item for free. Offer does not apply to delivery charges. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. GAME reserves the right to refuse anyone believed to be representing a trade buyer, and to restrict the purchase of multiple copies. The offer has no cash value and cannot be exchanged for cash. Offer is subject to availability. Offer may be removed at any time without prior notice with reasonable cause. Your legal rights are not affected.

  • 250 Bonus Points when you Download and Register the GAME Reward App For the First Time

    TERMS AND CONDITIONS:

    Receive 250 bonus Reward points (worth £0.62) when you download and Register the app with all registration fields completed. Points will be credited to the Reward account within 48 hours of all registration fields being complete. The points will only be applied once per GAME Reward account when registering with the app for the first time. This offer has no cash value and cannot be exchanged for cash. This does not affect your legal rights. GAME reserves the right to amend or cancel this offer at any time. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

  • £5 Click & Collect Voucher Offer

    TERMS AND CONDITIONS:

    Voucher is valid for 24 months from date of collection of the qualifying online purchase. Voucher is redeemable in-store only and must be handed in on redemption. Only one voucher per transaction. Cannot be used in conjunction with any other offer or as payment or part payment for Giftcards, digital currency or pre-order deposits. Voucher can only be redeemed against purchases of a value equal to or greater than the voucher value. GAME is not responsible for vouchers that get lost or damaged. Voucher is non-transferable and no cash alternative will be given. Voucher cannot be applied to purchases retrospectively. If the item purchased with the voucher is returned for a refund, GAME will issue a refund in accordance with our Refund Policy and a new voucher will be issued. If the item purchased is returned for an exchange of lower value items, GAME will issue a refund for the original amount paid, issue a new voucher, and then process the purchase of the required exchange items as a new transaction. If the new items are for an amount lower than the voucher value, a different method of payment will be required. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Game reserves the right to reject this offer at any time. Your legal rights are not affected.

  • Roblox Game Cards

    TERMS AND CONDITIONS:

    From time to time, Roblox Corporation (“Roblox”) may run limited promotions to include content such as virtual items (“Bonus Items”) for redemption with its game cards. Information on how to redeem Roblox game cards is available at: https://en.help.roblox.com/hc/en-us/articles/115005566223-How-to-Redeem-Game-Cards.

    During such promotions, after redemption by a holder of a game card, one or more Bonus Items will be made available within the inventory on such holder's registered Roblox account and may be used in accordance with Roblox’s community guidelines and terms of use. The terms of each Bonus Items promotion including, without limitation, the duration of the promotion, the number and type of available Bonus Items and the expiration date for redemption, will be determined by Roblox in its discretion. The purchase and use of Roblox game cards are subject to these Terms. Additional terms, including the terms of Roblox, as applicable, may also apply.

  • CUSTOMER FEEDBACK SURVEY MONTHLY DRAW

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, in either case, any of their affiliate companies, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by making any purchase in a GAME store, retaining your receipt, visiting www.gameonfeedback.co.uk and completing our customer feedback survey. The prize draw period runs from the 1st day of the month on which you made your purchase, until the last day of the month in which you made your purchase. You will not be able to enter after this date.

    4. INVALID ENTRIES: We only permit one entry per person per month. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5. PRIZE: There will be one draw each month. The winner will receive a £200 GAME gift card. We may substitute prizes of equal or greater value. No cash alternative is available. Prizes are not transferable or refundable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    6. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    7. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random each month within 48 hours of the closing date from all eligible entries made during the prize draw period. We will notify the winners no later than 72 hours after the closing date via email. We may ask the winners to submit valid identification before we send you the prize. The winner must claim their prize within 48 hours from notification or an alternative winner will be selected using the method described in this paragraph. Odds of winning the prize depend on the number of eligible entries received.

    8. DELIVERY OF PRIZE: Your prize will be dispatched to you by recorded delivery within 5 business days of you claiming your prize.

    9. LIST OF WINNERS: You may request the last names and counties of the prize winners by sending a stamped addressed envelope to Customer feedback survey monthly prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your initial, last name and the county you live in to anyone who requests this information, unless you notify us when you claim your prize that you do not want us to disclose this information.

    10. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    11. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    12. THIRD PARTIES We have partnered with independent market intelligence agency SMG in order to gather your views via the survey and administer this prize draw.

    13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy.

    14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    e. Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16. LIABILITY OF THIRD PARTIES: We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    18. DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • In-store Sales Promotions

    Terms and Conditions:Game reserves the right to withdraw or amend an offer at any time with reasonable cause. Store manager’s decision is final. Game reserves the right to refuse anyone believed to be representing a trade buyer. This does not affect your legal rights. Ask in store for full details of promotion.

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