Promotional Terms and Conditions - Online

Promotional Terms and Conditions - Online

Promotional Terms & Conditions

Online Terms & Conditions

  • CALL OF DUTY GOLDEN TICKET COMPETITION

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this competition, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the competition at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this competition if you are resident in the UK and 18 years old or older at the time of entry. You have an active GAME Reward account in which you have registered your age, valid email address, and location so we can contact you if you are a winner. You are not eligible to enter this competition if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, Game Esports and Events Limited, Ads Reality Limited or Activision Blizzard UK Limited, or any of their advertising or promotion agencies. The details you provide upon registration for the competition must match the details associated with your Reward Account. You promise that all the personal information you provide to GAME in connection with this competition shall be complete and accurate.

    3. HOW TO ENTER:

    1. You can enter the competition by pre-ordering a copy of any edition on any format of “Call of Duty: Black Ops 4” from a GAME store or from game.co.uk before 23:59 on Thursday 26 April 2018.

    2. If you have pre-ordered a “Call of Duty: Black Ops 4” before the starting date of this competition, you will automatically be entered into this prize draw.

    3. No fee or purchase is necessary in addition to the pre-order in order to enter. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf

    4. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the competition in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the competition. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the competition on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire competition), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5. STARTING AND CLOSING DATES: You can only enter the competition between 00:01 on Friday 13 April 2018 and 23:59 on Thursday 26 April 2018. If you make any entries outside of this period they will not be valid.

    6. PRIZE: The prizes are that one winner will receive one pair of tickets to the to “Call of Duty: Black Ops 4 Community Reveal Event” to be held in Los Angeles, California, USA on 17th May 2018. Prize includes flights to the US, 4 nights’ accommodation in Los Angeles and travel to and from the accommodation and the event while in the US. Prize does not include travel to or from an airport within the UK. Both persons attending the “Call of Duty: Black Ops 4 Community Reveal Event” must be over 18 and proof of age may be requested before prizes are made available to a selected winner.

    7. The winner must have a passport that is valid for travel to and from the “Call of Duty: Black Ops 4 Community Reveal Event”, and is responsible for obtaining all necessary authorisations and documentation to enable them to visit the USA. GAME reserves the right to disqualify a winner in the event that they do not have such a passport. In that event, a new winner will be selected using the same method, as described in paragraph 11 below.

    8. We may substitute prizes of equal or greater value. No cash alternative is available. The offer has no cash value and cannot be exchanged for cash. Prizes are not transferable. Prizes may be considered a taxable benefit and the winner will be directly responsible for any taxes payable on their prize. Only one prize will be awarded to each winner.

    9. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the competition, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the competition, without any payment to you.

    10. SELECTION OF WINNERS: Winners will be randomly selected from among all valid entries. Your chances of winning depend on the number of entries we receive.

    11. NOTIFICATION OF WINNERS: We will notify the winners by 1st May 2018. We may ask winners to submit valid identification and proof of age before we send you the prize.

    12. FAILURE TO CLAIM PRIZE: We will make all reasonable attempts to notify the winners. If we are not able to contact potential winners by 6pm on 8th May then we may withdraw your prize entitlement and select an alternative winner by the method described in paragraph 10.

    13. LIST OF WINNERS: You may request the last name and county of the major prize winners by sending a stamped addressed envelope to COD Golden Ticket Competition, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this competition you give us permission to make available your last name and county if you win.

    14. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winner of this competition.

    15. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this competition, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    16. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the competition, we’ll use it as needed to conduct the competition as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy.

    17. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this competition.

    18. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:
    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this competition
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    e. any failure to provide the competition, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control

    19. LIABILITY OF THIRD PARTIES: You acknowledge that some prizes are provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this competition or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    20. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    21. DETAILS OF PROMOTER: This competition is run by Game Retail Limited (“GAME”) a company registered in England and Wales (number 7837246). Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. Prizes are provided by Activision Blizzard UK Limited, a company registered in England and Wales (number 1709830) whose registered address is Ditton Park Riding Court Road, Datchet, Slough, Berkshire, SL3 9LL.

  • FORTNITE HEADSET PRIZE DRAW

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2.ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 13 years old or older at the time of entry. If you are under the age of 16, you must have the consent of a parent or guardian to enter this prize draw and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, or, in either case, any of their affiliate companies, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3.HOW TO ENTER: You can enter the prize draw via Twitter or Instagram by following @GAME digital’s account, submitting a video of your best #Fortniteflossing and tagging @gamedigital. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf. The opening date for entries is 00.01 GMT on 28 March 2018. Closing date for entries is 23.59 GMT on 9th April 2018. If you make any entries outside of this period they will not be valid.

    4.USE OF SOCIAL MEDIA: You must not use more than one Twitter or Instagram account to enter. Multiple entries in a single day will not be accepted. You acknowledge that the free prize draw is in no way sponsored, endorsed or administered by, or associated with, Twitter or Instagram.

    5.INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    6.PRIZE:

    Each winner will receive a Gioteck HC2+ Headset for the format of their choice. We may substitute prizes of equal or greater value. No cash alternative is available. Prizes are not transferable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    7. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    8.SELECTION AND NOTIFICATION OF WINNERS: Five (5) winners will be selected at random within 48 hours of the closing date from all eligible entries made during the prize draw period. We will notify the winners no later than 72 hours after the closing date via direct message on the social channel through which you submitted your entry. We may ask the winners to submit valid identification before we send you the prize. Winners must claim their prize within 48 hours from notification or an alternative winner will be selected using the method described in this paragraph 8.

    9.DELIVERY OF PRIZE: your prize will be dispatched to you by recorded delivery within 5 business days of you claiming your prize.

    10.LIST OF WINNERS: You may request the last names and counties of the prize winners by sending a stamped addressed envelope to Fortnite Headset prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    11.FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    12.CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    13.YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms and solely for the purpose of fulfilling the prize. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy

    14.OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15.WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence

    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control

    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or

    e. any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16.LIABILITY OF THIRD PARTIES: We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17.DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    18.DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • Ready Player One App Comp

    TERMS AND CONDITIONS:

    1. You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry.

    2. Prize draw opens at 07:00 on 27/03/18 and closes at 23:59 on 09/04/18.

    3. 1 winner will be selected from all entries during the prize draw period to win the trip to New York (including : Return economy class flights from London to New York, Three night hotel stay in New York with breakfast, Return airport-hotel transfers, Indoor skydiving event, Exotic car race driving experience, Classic arcade and virtual reality experience, Flight simulator experience, Be a chef cookery experience, meal for two at Barcade® and travel insurance. Prize is subject to availability, has no cash alternative, is non-transferable and non-refundable.

    4. Dates of travel are from 1st July - 15th December 2018 or 15th January - 31st March 2019, excluding local and American national holidays.

    5. Flights are return economy class from London to New York.

    6. At least one person travelling must be aged 18 or over. If the winner is under 18 then his/her guest must be his/her parent or guardian.

    7. Hotel is based on two people sharing one room. The hotel will take a credit card pre-authorisation or cash deposit to cover any incidentals.

    8. Winner and his/her guest are solely responsible for all other meals and expenses not specifically set forth herein.

    9. The indoor skydiving experience expectant mothers or people with back, neck or shoulder injuries or any prior heart issues cannot take part.

    10. All Indoor skydiving participants must sign a release of liability (waiver), before their flight and take a valid form of ID. Participants under 6 feet tall must weigh less than 230 pounds. Participants over 6 feet tall must weigh less than 250 pounds. Participants under 18 years of age must have a parent or legal guardian sign a release of liability and the parent or legal guardian must present a valid ID.

    11. Exotic race car experience, participants must be 18 or over and hold a manual/stick shift full driver’s licence. Maximum height is 6’5” (1.9 metres). Maximum weight is 25 stone (350lbs).

    12. For the exotic race car experience, winners must sign a waiver as driver or passenger.

    13. All participants in the flight simulator are required to sign a waiver. Participants under 18 years of age must have a parent or legal guardian sign a release of liability (waiver) and the parent or legal guardian must present a valid ID.

    14. For Barcade®, both winner and guest must be 21 or over.

    15. VR World NYC, minimum age is 7 years. Height restrictions apply to some games.

    16. Winner and his/her guest must have and are responsible for valid e-passports and visas/permissions if applicable. Winner and his/her guest must possess a valid ESTA issued via the US Visa Waiver programme: https://esta.cbp.dhs.gov. Only winners/guests with valid visas do not require this.

    17. Except for the one guest permitted to you as part of your prize, you are not allowed to bring any additional family members or guests on the Prize trip. Your guest may not be selected through any further contest, promotion or commercial event. You and your guest must travel on the same itinerary from a Sponsor-selected airport near your home. Once selected, your guest may not be changed without the express consent of Warner, which Warner may grant or withhold in its sole discretion.

    18. Any potential winner and his/her proposed guest will be required to sign a prize acceptance and release form in order to be eligible to win and/or participate in the prize. An alternative winner will be selected if you are not willing or able to sign the prize acceptance and waiver form.

    19. Winners will be contacted by email within 7 days of the prize draw closing date to confirm their acceptance of the prize and their preferred platform choice.

    20. Winners will have 24 hours from notification to accept the prize otherwise an alternative winner may be selected and notified.

    21. Prize fulfilment will be managed by Warner. By entering into this prize draw you consent to GAME providing Warner with your personal details. We will share information necessary to enter you into the prize draw and Warner will only use your personal details for this purpose. For further information about the type of information we collect about you, please see our Privacy Policy at game.co.uk/privacy-policy.

    22. By entering this Prize Draw you are deemed to have read and accepted GAME’s Prize draw Terms & Conditions and Privacy Policy.

    23. The last name and county of prize draw winners will be displayed in the app for up to 14 days after the close of prize draw.

  • FORTNITE VBUCKS PRIZE DRAW

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2.ELIGIBILITY: You may enter this prize draw if you are a Game Reward card holder, resident of the UK and 13 years old or older at the time of entry. If you are under the age of 16, you must have the consent of a parent or guardian to enter this prize draw and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, or, any of its affiliate companies, You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3.HOW TO ENTER: Purchase any item of any value either in store or online at Game.co.uk with your Reward account, between 00.01 on 28/03/18 and 23.59 on 09/04/18 to be automatically entered into the prize draw.

    4.INVALID ENTRIES: Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5.PRIZE:

    The prize is 50 x digital codes for credit to the value of £200 to spend on Fortnite Vbucks (or other digital content) on the platform of your choice (Xbox, Playstation, Steam)

    We may substitute prizes of equal or greater value. No cash alternative is available. Prizes are not transferable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    6. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    7.SELECTION AND NOTIFICATION OF WINNERS: 50 winners will be selected at random within 3 days of the closing date from all eligible entries made during the prize draw period. We will notify the winner no later than 5 days after the closing date using the email address that you have registered for your Reward card. We may ask the winners to submit valid identification before we send you the prize. Winners must claim their prize within 72 hours from notification or an alternative winner will be selected using the method described in this paragraph 7.

    8.DELIVERY OF PRIZE: We will deliver the prizes to the winners by email within 3 days of the date on which a winner claims their prize

    9.LIST OF WINNERS: You may request the last name and county of the prize winner by sending a stamped addressed envelope to Fortnite Vbucks prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    10.FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    11.CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    12.YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms and solely for the purpose of fulfilling the prize. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy

    13.OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    14.WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence

    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw

    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control

    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or

    e. any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    15.LIABILITY OF THIRD PARTIES: You acknowledge that the prize may be fulfilled by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    16.DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    17.DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • £5 off your next deliveroo order with selected Nintendo Switch bundles.

    TERMS AND CONDITIONS:

    Discount is available to verified GAME customers only. For £5 credit to be added to your Deliveroo account, enter your unique code at checkout on deliveroo.co.uk or via the Deliveroo app. The code is valid to 30 June 2018. Minimum spend of £15 applies. Specific menu items subject to availability. The code is valid for 30 days after date of redemption. and cannot be redeemed in conjunction with another discount code. See the Voucher Terms at https://www.deliveroo.co.uk/legal for full terms. For assistance please contact the Deliveroo Customer Support team at support@deliveroo.co.uk or by telephone on +44 203 322 3444.

  • 20% off any Gameware Essentials

    TERMS AND CONDITIONS:

    Get 20% off any Gameware Essentials products purchased in store and online at game.co.uk. Offer available between 19/03/18 and 31/12/18. Offer not valid on products fulfilled by GAME Marketplace sellers. Subject to availability. For online purchases, discount is applied at checkout when eligible items are added to basket. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • 25% EXTRA TRADE IN CREDIT WHEN YOU PURCHASE ANY NEW SOFTWARE RELEASE

    TERMS AND CONDITIONS:

    GAME Reward customers who purchase any new software release and trade in preowned software as part of the same transaction between 00:01 on 19/01/18 and 23:59 on 27/07/18 get an extra 25% of trade-in credit for your existing software. Offer only available to customers who have placed a deposit on the new software release being purchased. Receive 25% extra trade in credit on top of standard in store credit price when you trade-in any software products towards any new software release at a GAME Retail Limited store and use the credit towards a purchase in the same transaction.

  • 50% EXTRA TRADE IN CREDIT WHEN YOU PURCHASE ANY NEW SOFTWARE RELEASE

    TERMS AND CONDITIONS:

    GAME Elite customers who purchase any new software release and trade in preowned software as part of the same transaction between 00:01 on 19/01/18 and 23:59 on 27/07/18 get an extra 50% of trade-in credit for your existing software. Offer only available to customers who have placed a deposit on the new software release being purchased. Receive 50% extra trade in credit on top of standard in store credit price when you trade-in any software products towards any new software release at a GAME Retail Limited store and use the credit towards a purchase in the same transaction. GAME Elite terms and conditions apply.

  • Free NowTV Pass when bought with any preowned console

    TERMS AND CONDITIONS: NOW TV 2 month entertainment pass or NOW TV 1 month movie pass free when bought with any preowned console in store ONLY between 03/08/17 & 28/07/18. Subject to availability. Cannot be used in conjunction with any other offers. Game reserve the right to remove or amend this offer at any time without prior notice for reasonable cause.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • GAME ON, XBOX ONE EXPERIENCE - TICKET TERMS AND CONDITIONS

    Tickets & the event

    The event is the Xbox One Experience at the location and on the time and date you select when you book the tickets.

    Admission to attend the event is by pre-booked timed ticket only.

    Tickets are available free of charge and are non-transferrable.

    You must be at least 12 years old to register for a ticket. Ticket holders under the age of 16 must have obtained the consent of a parent or guardian before attending the event, and may be asked to prove that such consent has been given before being admitted to the event.

    Each ticket entitles the holder to enter the Xbox Experience pod during the specified period and to play games on the Xbox One within.

    By registering for a ticket, you acknowledge that you have read and accepted these terms and conditions; and

    Access

    You must arrive on time for the event that you have booked. We reserve the right to refuse access if you arrive late. At our discretion, we may offer you an alternative available time if you are late for your event.

    We reserve the right to refuse access to the event by ticket holders, or to require ticket holders to leave the event, for any reason, including without limitation for reasons of safety or security, or due to inappropriate, disorderly or anti-social behaviour.

    Ticket holders are entirely responsible for their own costs in attending the event, and no prize or reward is available for attending.

    If you have any special access requirements, please let us know in advance by contacting events@game.co.uk. We will use our reasonable efforts to assist with any such special access requirements.

    Cancellation

    If you are no longer able to attend the event during the period for which you have booked a ticket, you must let us know by contacting events@game.co.uk.

    Where we cancel or reschedule the event, we will use our reasonable endeavours to notify you using the details you provided at the time of registering. We do not guarantee that you will be informed of such cancellation before the date of the event.

    Personal Information

    We will use the information you provide when booking the event to contact you about the event, and will share your information with Microsoft - you agree to your personal information being used shared in this way by booking your ticket and attending the event.

    Microsoft may contact you after the event to get your feedback on it.

    Game will not use the information you have provided after the event has been completed.

    Use of likeness

    By registering for a ticket, you acknowledge that we may use your name and likeness in our marketing materials and on social media.

    If you do not wish us to use your name and likeness, you must inform staff at the venue of this when you arrive.

    Broadcasting

    You must not broadcast or livestream the event, whether on the internet or otherwise, while it is occurring.

    General

    We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you registering for a ticket.

    If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    This event is being organised by GAME Retail Ltd., whose registered office is at Unity House, Telford Road, Basingstoke RG21 6YJ.

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