Promotional Terms and Conditions - Online

Promotional Terms and Conditions - Online

Promotional Terms & Conditions

View our In Store Terms & Conditions

Online Terms & Conditions

  • free GAME voucher booklet

    TERMS AND CONDITIONS:

    Purchase any new or preowned Xbox, Playstation or Nintendo console, on its own, or as part of a bundle, in store or online, between 19/10/18 to 15/11/18 and receive a free GAME voucher booklet. Vouchers can only be redeemed in store. Individual voucher terms and conditions apply. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Cannot be used in conjunction with any other offers. Your legal rights are not affected. GAME reserves the right to amend or cancel this offer at any time without prior notice.

  • 3 For 2 On Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 25th September 2018 until 9th January 2019. Get 3 for 2 on selected pre-owned PS4, Xbox One, 3DS, Xbox 360, PS3, PS Vita, Wii-U, Wii & DS games. Cheapest item is free. Offer available in store during store opening hours and online at www.game.co.uk. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when three eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be removed at any time without prior notice

  • Only at GAME – the ‘Xbox G Suit’ DLC for Player Unknown’s Battlegrounds is only available from GAME in the UK

    TERMS AND CONDITIONS:

    Get the ‘Xbox G Suit’ DLC for free when you buy ‘Play Unknown’s Battlegrounds’ for Xbox One and a 3-month Xbox Live subscription in the same transaction. Subject to availability – only 3000 DLC codes are available, on a first-come, first-served basis. Offer available in store and online at game.co.uk. Codes for the DLC will be delivered by email for online orders, and via a till receipt for in-store purchases. Codes must be redeemed via the Xbox Live store. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • 2 for £20 on Selected Licenced Merchandise

    TERMS AND CONDITIONS:

    Get 2 for £20 on selected licensed t-shirts, Totaku figurines and Funko Pop! Vinyls (standard size only). Offer available in store and online at www.game.co.uk between 21 June 2018 and 31 December 2018. Oversized Funko Pop! Vinyls are excluded from this offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Subject to availability. For in store purchases, discount will be automatically applied at the till. For online purchases, discount is applied at checkout when two eligible items are added to basket. Eligible items must have the same delivery address for offer to apply across all items. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • KIDS GO FREE VOUCHER PROMOTION

    TERMS AND CONDITIONS:

    Offer available from 25th of May to 4th of June. One “kids go free” voucher will be distributed for every purchase made in store or online during the promotion period. Voucher will be provided via a till print out for purchases made in store, or via email for purchases made online. [Offer not available where you purchase from a GAME Marketplace seller]. Subject to availability. Voucher use is subject to the following terms and conditions:

    MERLIN TERMS AND CONDITIONS

    KIDS GO FREE TO THORPE PARK RESORT, SEA LIFE, SHREK’S ADVENTURE! LONDON OR THE DUNGEONS This voucher offers the holder one FREE CHILD ENTRY per voucher and per full paying adult from 25th May until 30th September 2018 at THORPE PARK Resort or SEA LIFE or The Dungeons or Shrek’s Adventure! London. Only one free child entry per voucher. The voucher can only be used once and cannot be used with any other promotion or discount, nor with any existing reservation made or ticket booked online, via an app or by phone. Offer is not valid at any secondary ticketed events/hotel events/concerts/Christmas events/fireworks events at any of the attractions during the promotional period. This voucher can be used if presented in person at the relevant attraction. The voucher has no cash value. Please plan ahead to avoid disappointment. Check opening times, dates when this promotion is not valid, age/height restrictions etc. Exclusions apply – full terms and conditions and attraction details at www.thorpepark.com/terms-conditions or https://www.visitsealife.com/terms-and-conditions/ or https://www.thedungeons.com/terms/ or https://www.shreksadventure.com/london/terms-and-conditions/

    1. This voucher entitles the holder to ONE FREE CHILD ENTRY provided that each voucher holder is accompanied by a separate full paying standard or individual adult ticket.
    2. This voucher is not valid for use in conjunction with any other offer, concession or online/call centre booking.
    3. This voucher has no cash value and sale is not permitted. Any attempts to sell this voucher will render it void.
    4. This voucher is valid at Edinburgh Dungeon, York Dungeon, Blackpool Dungeon and all SEA LIFE sites excluding London from 25th May until 30st September 2018.
    5. This voucher remains the property of Merlin Entertainments who reserve the right to take possession of this voucher at any time.
    6. This voucher must be presented and surrendered at time of ticket purchase.
    7. For full Terms and Conditions, incl. attraction restrictions (which are an inherent part of this voucher), please visit:
    www.thorpepark.com/terms-conditions
    www.visitsealife.com/terms-and-conditions
    www.thedungeons.com/terms
    www.shreksadventure.com/london/terms-and-conditions

  • Battlefield V Pre order Bonus

    TERMS AND CONDITIONS:

    Pre-order Battlefield V and receive a free pre-order DLC for the game, containing 5 weapons and 1 set of paratrooper outfits, and early access to the Battlefield V Beta. Existing pre-orders made before 23/05/18 will also be eligible to receive this item. Offer available instore and online. Subject to availability. One pre-order bonus per person. DLC codes will be delivered through email for online purchases and via receipt for in store purchases. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • 20% off any Gameware Essentials

    TERMS AND CONDITIONS:

    Get 20% off any Gameware Essentials products purchased in store and online at game.co.uk. Offer available between 19/03/18 and 31/12/18. Offer not valid on products fulfilled by GAME Marketplace sellers. Subject to availability. For online purchases, discount is applied at checkout when eligible items are added to basket. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • GAME ON, XBOX ONE EXPERIENCE - TICKET TERMS AND CONDITIONS

    Tickets & the event

    The event is the Xbox One Experience at the location and on the time and date you select when you book the tickets.

    Admission to attend the event is by pre-booked timed ticket only.

    Tickets are available free of charge and are non-transferrable.

    You must be at least 12 years old to register for a ticket. Ticket holders under the age of 16 must have obtained the consent of a parent or guardian before attending the event, and may be asked to prove that such consent has been given before being admitted to the event.

    Each ticket entitles the holder to enter the Xbox Experience pod during the specified period and to play games on the Xbox One within.

    By registering for a ticket, you acknowledge that you have read and accepted these terms and conditions; and

    Access

    You must arrive on time for the event that you have booked. We reserve the right to refuse access if you arrive late. At our discretion, we may offer you an alternative available time if you are late for your event.

    We reserve the right to refuse access to the event by ticket holders, or to require ticket holders to leave the event, for any reason, including without limitation for reasons of safety or security, or due to inappropriate, disorderly or anti-social behaviour.

    Ticket holders are entirely responsible for their own costs in attending the event, and no prize or reward is available for attending.

    If you have any special access requirements, please let us know in advance by contacting events@game.co.uk. We will use our reasonable efforts to assist with any such special access requirements.

    Cancellation

    If you are no longer able to attend the event during the period for which you have booked a ticket, you must let us know by contacting events@game.co.uk.

    Where we cancel or reschedule the event, we will use our reasonable endeavours to notify you using the details you provided at the time of registering. We do not guarantee that you will be informed of such cancellation before the date of the event.

    Personal Information

    We will use the information you provide when booking the event to contact you about the event, and will share your information with Microsoft - you agree to your personal information being used shared in this way by booking your ticket and attending the event.

    Microsoft may contact you after the event to get your feedback on it.

    Game will not use the information you have provided after the event has been completed.

    Use of likeness

    By registering for a ticket, you acknowledge that we may use your name and likeness in our marketing materials and on social media.

    If you do not wish us to use your name and likeness, you must inform staff at the venue of this when you arrive.

    Broadcasting

    You must not broadcast or livestream the event, whether on the internet or otherwise, while it is occurring.

    General

    We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you registering for a ticket.

    If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    This event is being organised by GAME Retail Ltd., whose registered office is at Unity House, Telford Road, Basingstoke RG21 6YJ.

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