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Promotional Terms and Conditions - Online

Promotional Terms and Conditions - Online

Promotional Terms & Conditions

View our In Store Terms & Conditions

Online Terms & Conditions

  • Win a PDP Gaming Xbox One headset & controller

    Register to enter the PDP prize draw on the GAME App to be in with a chance to win 1 of 10 prizes as detailed below.

    • 1. Prize draw opens at 00:01 on 1st January 2020 and closes at 11:59 on 31st January 2020.
    • 2. 10 winners will be determined by a random draw from all entries within 48 hours of the stated closing date.
    • 3. The prize consists of 1 X PDP Gaming LVL 50 wired headset and 1 X PDP Gaming Afterglow prismatic wired controller.
    • 4. The winner will be contacted within 5 working days of closing date.
    • 5. The winner will have 2 days to accept the prize otherwise another winner may be notified.
    • 6. By entering this Prize Draw you are deemed to have read and accepted GAME Reward full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk). GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). Prize Draw entries only available to residents in the UK. GAME employees are not eligible to participate in this prize draw. This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.
  • Buy 3 months Xbox Game Pass Ultimate membership and receive a code for 3 months free Game Pass Ultimate membership

    TERMS AND CONDITIONS:

    Offer available instore and online between [20/01/2020] and [02/02/2020]. If ordering online you will receive two codes when you purchase this product. You must redeem each code individually. 3 months free membership code expires on [15/02/2020]. Offer limited to one product per basket. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected. Xbox Live terms and conditions apply.

  • Pre-order physical copies of METRO REDUX and receive the Ranger Cache Pack.

    TERMS AND CONDITIONS:

    Purchase METRO REDUX on Nintendo Switch instore during store opening hours or online from 4pm on 16/01/20 until 23:59 on 28/02/20 and receive the physical Range Cache Pack. Subject to availability, while limited stocks last. Offer is not valid for purchases from GAME Marketplace sellers. Refunds for qualifying purchases will only be given if the unused code is also returned. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME accepts no liability for loss or damage to vouchers. This does not affect your legal rights.

  • Get a 10% Student Discount with Voucher Codes.co.uk

    TERMS AND CONDITIONS:

    Get 10% off selected best selling software (online only at GAME.co.uk) by obtaining a discount code from VoucherCode.co.uk. Upon entering your valid college email address on our dedicated VoucherCodes landing page, VoucherCodes will issue you with your 10% discount voucher. Discount code is only valid between 15/01/2020 and 16/03/2020. Discount will be shown when you add qualifying item to your basket and enter promotion code. Discount can only be redeemed once at time of purchase, is non-transferable and cannot be sold or exchanged for cash. Discount code cannot be used for GAME Marketplace purchases or preorders. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • Call of Duty Modern Warfare 2XP Offer

    TERMS AND CONDITIONS:

    Purchase Call of Duty: Modern Warfare (2019) on PS4 or XBOX ONE instore during store opening hours or online from 00:01 on 13th Dec 2019 until 23:59 on 30th January 2020 and get a free code for a 2XP (3 hours) in-game token. Subject to availability, while limited stocks last. One (1) code only per person. Code will be delivered: (1) if purchased via GAME.co.uk by e-mail no later than 10 days from the date of purchase to the e-mail address registered with your GAME Reward account OR (2) if purchased instore by till receipt at the point of sale. Code may be redeemed for one (1) in-game 2XP (3 hours) token for use in Call of Duty: Modern Warfare (2019) on PS4 or XBOX ONE only. Offer is not valid for purchases from GAME Marketplace sellers. Refunds for qualifying purchases will only be given if the unused code is also returned. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. GAME accepts no liability for loss or damage to vouchers. This does not affect your legal rights.

  • Win a HyperX Blast Gaming Chair!

    TERMS AND CONDITIONS:

    Register to enter the HyperX prize draw on the GAME App to be in with a chance to win 1 prize as detailed below.

    1. Prize draw opens at 00:01 on 16th December 2019 and closes at 11:59 on 15th January 2020.

    2. 1 winner will be determined by a random draw from all entries within 48 hours of the stated closing date.

    3. The prize consists of 1 X HyperX Blast Gaming Chair.

    4. The winner will be contacted within 5 working days of closing date.

    5. The winner will have 2 days to accept the prize otherwise another winner may be notified.

    6. By entering this Prize Draw you are deemed to have read and accepted GAME Reward full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk).


    GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). Prize Draw entries only available to residents in the UK. GAME employees are not eligible to participate in this prize draw. This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

  • Win a HyperX Blast Jet Black Gaming Chair!

    TERMS AND CONDITIONS:

    Register to enter the HyperX prize draw on the GAME App to be in with a chance to win 1 prize as detailed below.

    1. Prize draw opens at 00:01 on 12th December 2019 and closes at 11:59 on 15th December 2019.

    2. 1 winner will be determined by a random draw from all entries within 48 hours of the stated closing date.

    3. The prize consists of 1 X HyperX Blast Jet Black Gaming Chair.

    4. The winner will be contacted within 5 working days of closing date.

    5. The winner will have 2 days to accept the prize otherwise another winner may be notified.

    6. By entering this Prize Draw you are deemed to have read and accepted GAME Reward full prize draw Terms & Conditions and Privacy Policy (found at help.game.co.uk).


    GAME Reward account must be used in the transaction. Valid email address must be present on GAME Reward account as this will be used to contact the winner(s). GAME employees are not eligible to participate in this prize draw. This does not affect your legal rights. GAME Reward terms and conditions apply, see full terms & conditions for more detail at help.game.co.uk.

  • 25% Off Christmas Jumpers

    TERMS AND CONDITIONS:

    Get 25% off all Christmas jumpers online and in store between 18/11/19 and 31/12/19. Discounted price will show up on tills automatically. Offer cannot be used in conjunction with other offer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Game reserves the right to reject this offer with reasonable cause. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected. Offer not valid on products fulfilled by GAME Marketplace sellers.

  • Buy Oculus Quest and Get Vader Immortal: A Star Wars VR Series for FREE

    TERMS AND CONDITIONS:

    Valid on purchase of a new Oculus Quest VR headset (64 GB or 128 GB) ('Qualifying Product') between 21/11/2019 and 31/01/2020 or while supplies last. To be eligible to redeem the Offer, you must be at least 18 years old or the legal age of majority in the jurisdiction in which you reside at the time of purchase. Void where prohibited by law. The Qualifying Product must be activated within 30 days of purchase to receive the Offer Item. Offer Item (digital content only): Vader Immortal: A Star Wars VR Series Episodes 1-3 and Lightsaber Dojos for your Oculus Quest device (approx. retail value: £23.97). Offer Item must be redeemed on or before 02/03/2020 and within 30 days of Qualifying Product purchase. Qualifying Product is subject to availability, quantities are limited. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). Cannot be combined with other offers, discounts or coupons. Facebook Technologies reserves the right to modify or discontinue offers at any time. Limit of 1 Offer Item per Qualifying Product purchase. Other exclusions and limits may apply. Consumer is responsible for payment of any applicable tax for redemption of the offer. For full Terms and Conditions and all details, visit https://www.oculus.com/legal/quest-vader-immortal-bundle-offer.

  • 25% off Christmas Jumpers

    TERMS AND CONDITIONS:

    Get 25% off all Christmas jumpers online and in store between 18/11/19 and 03/12/19. Discounted price will show up on tills atomically. Offer cannot be used in conjunction with other offer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Game reserves the right to reject this offer with reasonable cause. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Your legal rights are not affected.

  • Buy one get one half price

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours and online from 12th November 2019 until 18th December 2019. Buy one get one half price on selected new games. Half price discount will be applied to the lowest price item. This offer only applies to select Xbox One software, PS4 software and Nintendo Switch software. Titles included in offer may vary instore and online - see game.co.uk and in-store for details. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount applied at checkout in store. Online discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Your legal rights are not affected. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

  • #SnapThatPokemon Twitter Competition

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this competition, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the competition at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this competition if you are resident of the UK, excluding Northern Ireland, and 13 years old or older at the time of entry. [If you are under the age of 16, you must have the consent of a parent or guardian to enter this competition and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You are not eligible to enter this competition if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, GAME Esports and Events Limited or Ads Reality Limited, or any of their advertising or promotion agencies. The details you provide upon registration for the competition must match the details associated with your Reward Account. You promise that all the personal information you provide to GAME in connection with this competition shall be complete and accurate.

    3. HOW TO ENTER: You can enter the competition by creating a tangible Pokémon scene in the wild and posting your creation [an original photograph. Virtual, CGI and digital screenshots do not count.] in response to the competition announcement tweet by @GAMEdigital, using the qualifying hashtag #SnapThatPokemon in your post between 9am on 30th October and 12pm on 14th November (“Entry Period”).

    You do not have to pay to enter. There is no charge to enter a Competition. However, standard mobile data and internet connection charges may apply. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. USE OF TWITTER: You must not use more than one Twitter account to enter and must not post the same picture repeatedly. Multiple entries via Twitter will not be accepted. You acknowledge that the free competition is in no way sponsored, endorsed or administered by, or associated with, Twitter.

    5. INVALID ENTRIES: Any entry made or attempted to be made to the competition in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the competition. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the competition on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire competition), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    6. STARTING AND CLOSING DATES: You can only enter the competition between 9am on 30th October 2019 and 12pm on 14th November 2019. Entries made outside of these periods will not be entered into the competition (“Competition Period”)

    7. PRIZE: One winner will receive:

    o One Nintendo Switch Lite Zacian and Zamazenta Edition with their choice of either Pokémon Sword OR Pokémon Shield

    Four runners up will receive

    o Their choice of one copy of either Pokémon Sword OR Pokémon Shield.

    We may substitute prizes of equal or greater value. A cash alternative is not available. Prizes are not transferable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    8. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the competition, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the competition, without any payment to you.

    9. SELECTION AND NOTIFICATION OF WINNERS: Ten finalists will be selected by an independent judge or panel, including at least one independent member. The final entries will be select based on their level of creativity within one day of the closing date from all eligible entries made during the competition period. The finalist’s entries will be enlisted in a Twitter Poll posted by @GAMEdigital. The winner will then be determined subject to the public’s vote.

    We will notify the winners no later than ten days after the closing date by Twitter direct message. We may ask the winners to submit valid identification before we send you the prize. Winners must claim their prize within three days from notification or an alternative winner will be selected using the method described above.

    10. DELIVERY OF PRIZE: We will deliver the prizes to the winner and runner’s up by Royal Mail within five working days of the winner and runners-up claiming their prize.

    11. LIST OF WINNERS: You may request the last name and county of the major prize winners by sending a stamped addressed envelope to: Pokémon Sword and Shield competition, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your last name and the county you live in to anyone who requests this information, unless you notify when you claim your prize that you do not want us to disclose this information.

    12. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this competition.

    13. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this competition, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    14. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the competition, we’ll use it as needed to conduct the competition as we’ve described in these terms. This will include publicising your surname and the county where you live if you are a winner, unless you notify us that you do not want this information to be published, by contacting We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacy-policy

    15. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this competition.

    16. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    17. LIABILITY OF THIRD PARTIES: You acknowledge that the prize may be fulfilled by a third party not related to GAME. We are not responsible for the performance of any third party involved in this competition or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    18. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    19. DETAILS OF PROMOTER: This competition is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • Call of Duty Merch Prize Draw

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry. If you are under the age of 16, you must have the consent of a parent or guardian to enter this prize draw and we reserve the right to ask for proof of that consent – if proof of that consent cannot be provided, you will not be eligible to win a prize. You must have a valid Reward account and be contactable via email. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, Multiplay (UK) Limited, Ads Reality Limited or Network-N Limited, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by purchasing any addition of Call of Duty: Modern Warfare, on any platform (PS4, Xbox One & PC) including standard edition, steel book edition and the dark edition, in-store or online between 00:01 on 25 October 2019 and 23:59 on 31 October 2019. You must be a Reward Card member to enter. Customers that have already pre-ordered or purchased Call of Duty Modern Warfare will be automatically entered.

    You do not have to pay to enter. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf. You must have a valid Reward Account and be contactable via a valid email address.

    4. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5. STARTING AND CLOSING DATES: You can only enter the prize draw between 00:01 on 25 October 2019 and 23:59 on 31 October 2019.

    6. PRIZE: Five winners of this prize draw will receive:

    o 1 x Call of Duty: Modern Warfare Tee
    o 1 x Call of Duty: Modern Warfare Snapback
    o 1 x Call of Duty: Modern Warfare Bomber
    o 1 x Call of Duty: Modern Warfare Lan-Park
    o 2 x Call of Duty: Modern Warfare Patch packs
    o 1 x Call of Duty: Modern Warfare Personalized Patch

    7. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    8. SELECTION AND NOTIFICATION OF WINNERS: Five winners will be selected at random within 72 hours of the closing date from among all eligible entries made during the prize draw period.

    Your chances of winning depend on the number of entries we receive. We will notify the winners no later than 7 days after the closing date via Email (direct message). We may ask the winner to submit valid identification before we send you the prize. Winners must claim their prize within 24 hours from notification or an alternative winner will be selected using the method described at 9 above.

    9. DELIVERY OF PRIZE: We will deliver the prize to the winner by recorded delivery within 3-5 days of the date on which the winner claims their prize.

    10. LIST OF WINNERS: You may request the last name and county of the prize winner by sending a stamped addressed envelope to Call of Duty prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    11. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winner of this prize draw.

    12. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy

    14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16. LIABILITY OF THIRD PARTIES: You acknowledge that some prizes are provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    18. DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ.

  • Call of Duty Prize Draw

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK, excluding Northern Ireland, and 18 years old or older at the time of entry. You must have an active GAME Reward account to enter this prize draw. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME or GAME Esports and Events Limited, or any of their advertising or promotion agencies. The details you provide upon registration for the prize draw must match the details associated with your Reward Account. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by purchasing a Call of Duty Endowment Pack

    You do not have to pay to enter, other than the usual purchasing price of the Call of Duty Endowment Pack. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5. STARTING AND CLOSING DATES: You can only enter the prize draw between [9:00am] on 24th October 2019 and 11:59pm on 22nd November. Entries made outside of these periods will not be entered into the prize draw (“Prize Draw Period”)

    6. PRIZE: 1 of winner will receive:

    o 6 nights / 7 days trip to LA for 4 people (must all be over 18) The trip must be taken within 12 months of the closing date.
    o 4 economy class return flights to Los Angeles from London Or Manchester (depending on where prize winner is based). Prize winner and guests must arrange their own transport to and from London/Manchester airport
    o Hotel accommodation in Los Angeles. 2 x twin rooms. Transfers to and from airport to hotel are included
    o Trip to Infinity Ward studios (transfers to and from hotel to studios are included)
    o One pre-paid credit card loaded with £250 for food / drinks.

    We may substitute prizes of equal or greater value. A cash alternative is not available. Prizes are not transferable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize. Prize winner and guests must all be over 18 and have a minimum of 6 months left on their passport, have a valid ESTA (Electronic System for Travel Authorisation) and ensure they have any other necessary requirements for travel to the US.

    7. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    8. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random within 7 days of the closing date from all eligible entries made during the prize draw period. Your chances of winning depend on the number of entries we receive.

    We will notify the winners no later than 7 days after the closing date via email. We may ask the winners to submit valid identification as part of the acceptance of the prize. Winners must claim their prize within 3 days from notification or an alternative winner will be selected using the method described above.

    9. DELIVERY OF PRIZE: Activision will contact the winner within 14 of days of the winner claiming their prize to make the necessary arrangements for the winner to utilise the prize.

    10. LIST OF WINNERS: You may request the last name and county of the major prize winners by sending a stamped addressed envelope to: Call of Duty prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your last name and the county you live in to anyone who requests this information, unless you notify us when you claim your prize that you do not want us to disclose this information.

    11. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    12. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. This will include (i) passing you name and contact details to Activision so that they can contact you directly to organise when you want to use your prize; and (ii)publicising your surname and the county where you live if you are a winner, unless you notify us that you do not want this information to be published, by contacting We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacy-policy

    14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16. LIABILITY OF THIRD PARTIES: You acknowledge that some prizes are provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    18. DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • NIGHT OPS CAMO SPECIAL EDITION CONTROLLER & FRESH EGO KID TWITTER PRIZE DRAW

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw at www.game.co.uk/terms. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 16 years old or older at the time of entry. You must have an active GAME Reward account. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME or GAME Esports and Events Limited or any of their advertising or promotion agencies. The details you provide upon registration for the prize draw must match the details associated with your Reward Account. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by following @GAMEdigital on Twitter and retweeting the qualifying tweet “Fancy freshening up your Xbox's style? Thanks to @XboxUK and @FreshEgoKidLtd, we're giving away a Night Ops Camo controller so you can game in style. Simply RT and follow to win!” between 18th October 2019 and 25th October 2019 (“Entry Period”)

    You do not have to pay to enter. There is no charge to enter a Prize Draw. However, standard mobile data and internet connection charges may apply. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. USE OF TWITTER: You must not use more than one Twitter account to enter and must not retweet the same tweet repeatedly. Multiple entries via Twitter will not be accepted. You acknowledge that the free prize draw is in no way sponsored, endorsed or administered by, or associated with, Twitter.

    5. INVALID ENTRIES: We only permit one entry per person. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    6. PRIZE: One of Night Ops Camo Controller, Fresh Ego New Era Lid and Fresh Ego Kid Hoody

    We may substitute prizes of equal or greater value. A cash alternative is not available. Prizes are not transferable.

    7. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    8. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random within 72 Hours from all eligible entries received during each prize draw period.

    We will notify the winners no later than 72 Hours after the closing date via Twitter direct message. We may ask the winner to submit valid identification before we send you the prize. The winner must claim their prize within 72 Hours days from notification or an alternative winner will be selected using the method described above. Your chances of winning depend on the number of entries we receive.

    9. DELIVERY OF PRIZE: If you are a winner we will contact you via Twitter DM message to direct arrange delivery of your prize.

    10. LIST OF WINNERS: You may request the last name and county of the major prize winners by sending a stamped addressed envelope to: NIGHT OPS CAMO CONTROLLER & FRESH EGO KID prize draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. By entering this prize draw you give us permission to make available your last name and county if you win.

    11. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    12. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy

    14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16. LIABILITY OF THIRD PARTIES: You acknowledge that some prizes are provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    18. DETAILS OF PROMOTER: This prize draw is run by Network-N Limited, of Circus Mews House, Circus Mews, Bath BA1 2PW, on behalf of Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. Save in relation to clause 15, where Network-N Limited shall process personal data only as directed by GAME, references to “we” and “us” in these terms and conditions are references to either or both of GAME and Network-N Limited, as appropriate.

  • 3 for 2 on Selected Marvel Mugs from Exquisite Gaming

    TERMS AND CONDITIONS:

    3 for 2 on selected Marvel Mugs from Exquisite Gaming. Cheapest item is free. Offer available in store and online at www.game.co.uk. Offer starts 12/07/19 and ends 31/12/19. Offer not valid on products fulfilled by GAME Marketplace sellers. [Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available.] For online purchases, discount is applied at checkout when three eligible items are added to basket. Eligible items must have the same delivery address for offer to apply across all items. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offers. This does not affect your legal rights.

  • Buy a selected Nintendo software title and get a Nintendo Mario Notebook.

    TERMS AND CONDITIONS:

    Offer available instore and online between 08/08/2019 and 25/12/2019. Offer limited to one product per basket. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • Buy One Get One Free on Preowned Software Under £4.99

    TERMS AND CONDITIONS:

    Offer available in-store only during opening hours and online from 18th June 2019 until 31/03/2020. Buy one get one free on preowned software under £4.99. This offer only applies to Xbox One software, PS4 software, Nintendo Switch software and also 3DS software. Titles included in offer may vary instore and online - see game.co.uk and in-store for details. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount applied at checkout in store. Online discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer/customer. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. Your legal rights are not affected. The offer cannot be used in conjunction with any other offer. Store manager’s decision is final. Offer can be amended or removed at any time without prior notice with reasonable cause.

  • CUSTOMER FEEDBACK SURVEY MONTHLY DRAW

    TERMS AND CONDITIONS:

    1. ACCEPTANCE: By entering this prize draw, you agree you have read and accept these terms and conditions. We reserve the right to verify any entries and winners and may refuse to award prizes where we have reasonable grounds to believe that there has been a breach of these terms and conditions. You can access these terms and conditions at any time during the prize draw here. We suggest that you keep a copy of these terms for your own records.

    2. ELIGIBILITY: You may enter this prize draw if you are resident of the UK and 18 years old or older at the time of entry. You are not eligible to enter this prize draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of GAME, in either case, any of their affiliate companies, or any of their advertising or promotion agencies. You promise that all the personal information you provide to GAME in connection with this prize draw shall be complete and accurate.

    3. HOW TO ENTER: You can enter the prize draw by completing our website feedback survey. The prize draw period runs from the 1st day of the month on which you submit your completed feedback form, until the last day of the month in which you submit your completed feedback form. You will not be able to enter after this date.

    4. INVALID ENTRIES: We only permit one entry per person per month. Any subsequent new entries will be void. Any entry made or attempted to be made to the prize draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other participants will be invalid and may result in your disqualification from the prize draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating (including a person participating in the prize draw on your behalf), hacking, deception (including tampering with the challenge settings which will result in immediate disqualification from the entire prize draw), use of robots or other automated programmes. We will not accept illegible or incomplete entries.

    5. PRIZE: There will be one draw each month. The winner will receive a £200 GAME gift card. We may substitute prizes of equal or greater value. No cash alternative is available. Prizes are not transferable or refundable. Prizes may be considered a taxable benefit and the winners will be directly responsible for any taxes payable on their prize.

    6. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the prize draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes, both during and after the prize draw, without any payment to you.

    7. SELECTION AND NOTIFICATION OF WINNERS: One winner will be selected at random each month within 48 hours of the closing date from all eligible entries made during the prize draw period. We will notify the winners no later than 72 hours after the closing date via email, using the contact details you provide when you submit your feedback form. We may ask the winners to submit valid identification before we send you the prize. The winner must claim their prize within 48 hours from notification or an alternative winner will be selected using the method described in this paragraph

    Odds of winning the prize depend on the number of eligible entries received.

    8. DELIVERY OF PRIZE: your prize will be dispatched to you by recorded delivery within 5 business days of you claiming your prize.

    9. LIST OF WINNERS: You may request the last names and counties of the prize winners by sending a stamped addressed envelope to Customer Feedback Survey Monthly Prize Draw, Game Retail Limited, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your initial, last name and the county you live in to anyone who requests this information, unless you notify us when you claim your prize that you do not want us to disclose this information.

    10. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winners of this prize draw.

    11. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this prize draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    12. THIRD PARTIES We have partnered with independent market intelligence agency HOTJAR in order to gather your views via the survey.

    13. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of the prize draw, we’ll use it as needed to conduct the prize draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/privacypolicy

    14. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this prize draw.

    15. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    a. losses not caused by our breach or negligence
    b. indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this prize draw
    c. entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    d. technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    Any failure to provide the prize draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    16. LIABILITY OF THIRD PARTIES: We are not responsible for the performance of any third party involved in this prize draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure. Third party terms may apply to prizes details of which can be provided upon request.

    17. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

    17. DETAILS OF PROMOTER: This prize draw is run by Game Retail Limited (“GAME”) a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ. references to “we” and “us” in these terms and conditions are references to GAME.

  • Avengers Glasses Buy One Get One Free

    TERMS AND CONDITIONS:

    Buy one Avengers sculpted glasses set and get another Avengers sculpted glasses set free. Offer available between 26/04/19 and 31/12/19. Online and instore. GAME reserves the right to amend or cancel this offer at any time without prior notice. Subject to availability – stock levels and availability for eligible products will vary over time and from store to store and so may not always be available. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • 4 for £20 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 31/03/2020. Get four selected pre-owned PS4, Xbox One or Nintendo 3DS games for £20. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when four eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • 2 for £20 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 31/03/2020. Get two selected pre-owned PS4, Xbox One or Nintendo 3DS games for £20. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • 2 for £30 on Pre-owned Games

    TERMS AND CONDITIONS:

    Offer valid from 28th March 2019 until 31/03/2020. Get two selected pre-owned PS4, Xbox One or Nintendo 3DS games for £30. Offer available in store during store opening hours and online at www.game.co.uk on selected titles only – see website and instore for details of games included in offer. Offer not valid on products fulfilled by GAME Marketplace sellers. Discount is applied at checkout when two eligible items are added to basket. GAME reserves the right to refuse any offer to anyone believed to be representing a trade buyer. Game Reward terms and conditions apply, please see www.game.co.uk for details. This offer cannot be used in conjunction with any other offer. Offer can be removed at any time without prior notice.

  • Free Gears of War 4 with Fallout 76 Hardware

    TERMS AND CONDITIONS:

    Get a free digital download of Gears of War 4 when you buy a Fallout 76 Xbox One X Console in the same transaction. While stocks last. Online and instore only. GAME reserves the right to amend or cancel this offer at any time without prior notice. This offer cannot be used in conjunction with any other offer. GAME reserves the right to refuse anyone believed to be representing a trade buyer. Subject to availability. Your legal rights are not affected.

  • Deposits Paid by Customers Ahead of New Product Releases

    Terms and Conditions In these Terms and Conditions of Deposit (referred to as "Deposit Terms") the expressions "Us", "We" and "Our" relate to GAME Retail Limited, a company registered in England and Wales with company number 7837246, and whose registered address is at Unity House, Telford Road, Basingstoke, Hampshire RG21 6YJ. Our VAT registration number is GB 133 1661 43.

    Please read these Deposit Terms carefully before placing your deposit as the terms and conditions set out below will apply. We reserve the right to change Our Deposit Terms and when we do so Our new Deposit Terms will be available in Our stores. The Deposit Terms applicable at the time you pay a deposit will however apply to that deposit irrespective of any later changes in Our Deposit Terms.

      1. These Deposit Terms apply alongside and in addition to Our Terms and Conditions of Sale which apply to all sales made by Us in-store. 2. Nothing in these Deposit Terms or in Our Terms and Conditions of Sale are intended to or will have the effect of excluding or reducing your statutory rights as a consumer.

      3. When you order a product in advance of its release date we will ask you for a deposit by way of a reservation fee. Currently the amount of the deposit is £20 for consoles, £10–£20 for special edition titles, and £5 for each standard software title or game that you order.

      4. If, having paid a deposit, you change your mind and cancel your order or fail to collect the console, software title or game which you have ordered within 12 months of its release date (which shall be deemed to be a cancellation), except where this is as a result of Our breach We reserve the right to retain a sum to cover Our expenses in dealing with the administration of your order and its cancellation as well as Our lost business resulting from your cancellation. In most cases this will amount to the value of the deposit and the deposit will be non–refundable. We may however at Our discretion allow you to transfer the deposit and apply it against purchase of a different product available in–store.

      5. Sometimes supplies of new products are not available to us on the expected dates and payment of a deposit does not guarantee availability of any product on a specific date.

      6. If however We are for any reason unable to supply you with the ordered product within a reasonable time of the expected availability date, We will always try to offer you an acceptable alternative product. If however We cannot offer you an alternative which you find acceptable and as a result you cancel your order, We will refund your deposit for the item concerned in full.

      7. By paying a deposit and providing Us with your contact details you agree to Us contacting you with regard to the product (for example, to advise you of special packages or special editions or pre-payment plan options or other aspects that may be of interest to you).

      8. These Deposit Terms apply to deposits paid and purchases made in GAME stores only and do not apply to on–line transactions.

      9. These Deposit Terms shall be interpreted under English Law and shall be subject to the exclusive jurisdiction of the English Courts.

  • GAME REWARD PRIZE DRAW FULL TERMS AND CONDITIONS

    TERMS AND CONDITIONS:

    1. These terms and conditions together with any specific rules set out in Prize Draw Notices (as defined below) are the Prize Draw Rules ("Rules") and apply to all Prize Draws taking place across the GAME app) (each a "Prize Draw"), unless otherwise expressly stated. By entering a Prize Draw, entrants agree to be bound by the Rules.

    2. DETAILS OF PROMOTER: Each Prize Draw is run by Game Retail Limited, a company registered in England and Wales. Our registered address is Unity House, Telford Road, Basingstoke, RG21 6YJ.

    3. PRZE DRAW NOTICE: Rules specific to each Prize Draw are displayed in a notice on the page for such Prize Draw ("Prize Draw Notice") and are incorporated into the Rules. In the event of differences between these terms and conditions and the Prize Draw Notice, the Prize Draw Notice shall prevail.

    You do not have to pay to enter. There is no charge to enter a Prize Draw. However, standard mobile data and internet connection charges may apply. You promise that your entry is original and owned by you, and you have not borrowed or copied it (in whole or in part) from anyone else or asked anyone to participate on your behalf.

    4. ELIGIBILITY:

    • • You are not eligible to enter this Prize Draw if you, or a member of your immediate family (which means parents, children, siblings, spouse and life partners), are an employee, contractor or sub-contractor of Game Retail Limited or any of its group companies (“GAME”) or any of its advertising or promotion agencies. GAME reserves the right not to award a prize (and to select an alternative winner) if GAME is aware or has reasonable grounds to suspect that a winner is not eligible for these reasons.
    • • Additional eligibility requirements may apply to a specific Prize Draw, e.g. a valid passport or visa (or the ability to obtain the same within a certain time) if the Prize Draw prize includes travel outside the United Kingdom. These will be set out in the Prize Draw Notice.
    • • In order to enter you must have downloaded the Game App, and have a registered GAME account. Entry is only valid via the Game App.
    • • You promise that all the personal information you provide to GAME in connection with a Prize Draw shall be complete and accurate.
    • • The address we have associated with your GAME account will be used to send any prizes so please make sure this is correct. Unless stated otherwise in the Prize Draw Notice, Prize Draws are only open to residents of the United Kingdom and you are not eligible if you are resident outside of the United Kingdom. Where a Prize Draw is open to entrants from outside the United Kingdom, you will still not be eligible if you are resident in a country or jurisdiction where the Prize Draw may breach any local law or regulation.
    • • Where a Prize Draw is open to all age groups, you must still obtain appropriate parental/guardian permission if you are under 18. Where a Prize Draw is only open to a certain age group (e.g. 18 and over), this will be made clear in the Prize Draw Notice. If no age limit is specified, the Prize Draw is open to over 18s only. Where there is a minimum age requirement for entry, this will be stated in the Prize Draw Notice and must be observed. GAME reserves the right to request written proof of age and/or identity of any entrant including the winner. Where no such written proof is supplied, or the entrant is not the requisite age, GAME may disqualify the entrant.
    • • GAME reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant is not eligible or has otherwise breached any of the Rules. In the event that any Prize Draw winner is subsequently disqualified from a Prize Draw for any reason, GAME in its sole discretion, may decide whether a replacement winner should be selected in accordance with the Prize Draw criteria.

    5. INVALID ENTRIES: Unless stated otherwise in the Prize Draw Notice, we only permit one entry per person. Any entry made or attempted to be made to the Prize Draw in a manner which in our reasonable opinion is contrary to these terms and conditions or by its nature unfair to other entrants will be invalid and may result in your disqualification from the Prize Draw. Examples of entries or behaviour which are not allowed include fraudulent entries, bulk entries, automated entries, entries made on behalf of another person, cheating, hacking, deception, use of robots or other automated programmes. We will not accept illegible or incomplete entries. If multiple entries are made we will only accept your first entry.

    6. STARTING AND CLOSING DATES: Prize Draw entries must be made in the manner and by the closing date and time specified on the Prize Draw Notice. Failure to do so will disqualify the entry.

    7. ENTRY CHARGE: There is no charge to enter a Prize Draw. However, standard mobile data and internet connection charges may apply.

    8. PRIZE: We may substitute prizes of equal or greater value. A cash alternative is not available. Prizes are not transferable. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades etc.) as the case may be, unless specifically stated in the Prize Draw Notice, are the sole responsibility of the prize winner.

    9. OWNERSHIP OF YOUR ENTRY: You own your entry, including any copyright in your entry. By entering the Prize Draw, you agree that GAME (including our group and affiliate companies) may edit, publish and use your entry in any and all media (including print and online) for promotion and news purposes both during and after the Prize Draw, without any payment to you.

    10. SELECTION OF WINNERS: Winners will be selected at random by a computer process that produces verifiably random results or by an independent person or under the supervision of an independent person. If more than one prize is awarded only one prize per entrant will be awarded.

    11. NOTIFICATION OF WINNERS: Prize winners will be notified in the manner and within the time specified on the Prize Draw notice (and may be contacted by Game’s nominated suppliers) Return of any prize notification as undeliverable or failure to reply as specified in the notification (and within the time stated) may result in disqualification and selection of an alternate winner.

    12. FAILURE TO CLAIM PRIZE: Unless stated as otherwise in the Prize Draw Notice, claims for prizes must be made in the manner and within the time specified on the Prize Draw Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

    13. DELIVERY OF PRIZE: unless stated otherwise in the Prize Draw Notice we will deliver prizes to winners by post within 30 days of the closing date of the Prize Draw.

    14. LIST OF WINNERS: You may request the last name and county of the major prize winners by sending a stamped addressed envelope to GAME Legal, GAME, Unity House, Telford Road, Basingstoke, RG21 6YJ. If you are a winner, we will disclose your last name and the county you live in to anyone who requests this information, unless you notify us when you claim your prize that you do not want us to disclose this information.

    15. FINAL DECISION: Our decision is final. No correspondence will be entered into regarding the selection of the winner of this Prize Draw.

    17. CONSENT TO USE NAME AND IMAGE: We may require the winners to participate in publicity or advertising. By entering this Prize Draw, you agree that we may use your name and/or image for these purposes and that you will not be paid.

    18. YOUR PERSONAL INFORMATION: When you give us the information we ask you for as part of this Prize Draw, we’ll use it as needed to conduct the Prize Draw as we’ve described in these terms. We may also use it for other reasons, but we’ll ask for your permission before we do. We will process, use and store your data in accordance with our Privacy Policy which can be found at www.game.co.uk/en/info/Privacy-Policy

    19. OUR LIABILITY TO YOU: We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents. For any other loss or damage, we will only be liable for losses which are a reasonably foreseeable consequence of our negligence or breach of these terms and conditions, up to a maximum of £100. Losses are foreseeable where they could be contemplated by you and us at the time of you entering this Prize Draw.

    20. WHAT WE ARE NOT LIABLE FOR: We are not responsible for:

    • • losses not caused by our breach or negligence
    • • indirect losses – these are losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entering this Prize Draw
    • • entries lost, delayed, damaged or corrupted where such loss, delay, damage or corruption is caused by events outside of our reasonable control
    • • technical failures or errors affecting communication lines, website availability or systems errors where these are not within our reasonable control, or
    • • any failure to provide the Prize Draw, the prize(s) or to meet any of our obligations under these terms and conditions where that failure arise because of events outside of our reasonable control.

    21. LIABILITY OF THIRD PARTIES: You acknowledge that the prize is provided by a third party not related to GAME. We are not responsible for the performance of any third party involved in this Prize Draw or the provision of the prizes and will not be liable for any act or omission of a third party, although we will endeavour to minimise the effect to you of any third party's failure.

    22. DISPUTES: If you wish to take court proceedings against GAME you must do so within the United Kingdom. The law of the part of the United Kingdom of which you are a resident shall apply, for example, if you live in England the laws of England shall apply and if you live in Scotland the laws of Scotland shall apply.

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