Please note: Click & Collect is currently not available in England or Wales.
We have a wide range of Delivery options, please see the table below.
| Delivery type | Delivery Time | Cost |
|---|---|---|
| Standard Orders | 2 working days** | £4.99 |
| Pre-Orders | 1 working day** | £4.99 |
| Priority Insured* Console Pre-orders For Playstation 5, Xbox Series X|S | 1 working day** | £19.99 |
| Console Pre-orders For Playstation 5, Xbox Series X|S | 1 working day** | £14.99 |
| Console Pre-orders For Playstation 5, Xbox Series X|S | 2 working days** | £9.99 |
| Next Day incl. Saturday (Royal Mail Tracked 24) | 1 working day** | £7.99 per order |
| Next Day (DPD Tracked) | 1 working day** | £9.99 per order |
| Next Day (pre 12pm) (DPD Tracked) | 1 working day** | £11.99 per order |
| Saturday (DPD Tracked) | 1 working day** | £10.99 per order |
| Click & Collect | 1-2 working days | £4.99 (Pay online, delivered to store, plus receive a £5 voucher to spend in store when you collect) |
| Click & Collect Console Pre-Orders PlayStation 5 and Xbox Series X | S | 1-2 working days | £9.99 per order (Pay online, delivered to store, plus receive a £5 voucher to spend in store when you collect) |
| Click & Reserve | 2 hours from order | FREE (Order online, pick up and pay in store) |
| For items ordered from Marketplace sellers, please refer to their specific delivery types, times & cost | ||
Small Print
• Order up to 4pm for next day delivery and up to 7pm for same day dispatch
• Orders placed before 7pm receive next day dispatch. Monday to Friday, except on Bank Holidays.
• Orders placed after 7pm Friday to 1pm Sunday will be dispatched Sunday
• Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe
• Working day definition: Monday-Friday (Excludes Weekends and Bank Holidays)
• Digital purchases are excluded from the total order value for tracked courier services.
*Priority Insured
Subject to customer submitting a Royal Mail Lost In Transit claim via GAME customer services and Royal Mail validate such claim. Priority Insured Delivery entitles customers to either:• a) a free of charge replacement console and a partial refund of £50 to the original method of paymant or
• b) a full refund of the price paid for the console ordered and the delivery charge (payable to the original method of payment) together with £50 compensation (payable at customer's choice, either by BACS, Cheque or onto a GAME gift card
Please note that Royal Mails Lost in Transit claim proceedure can take up to 21 days to complete
**Remote Area Delivery Times
• Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to reach you.
To see all of our delivery options click here
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