Everything you need to know about the Xbox Live

Xbox Live

Welcome to Xbox Live

Enter a world of online treasures through your Xbox with Xbox Live.

Not only can you experience the best in online gaming, Xbox Live is also home to a wealth of other content for you to enjoy. You can browse the web and connect and chat with friends. Download games and add-ons, watch movies, listen to music and so much more - all through your console.

Xbox Live and Gold MembershipBack to top

What is Xbox Live Gold Membership about?

Signing up to Xbox Live is free, can be used across both Xbox 360 and Xbox One without the need for separate profiles, and you'll be able to access a selection of features straight away. But for the ultimate online experience - including the chance to play online - subscribe to Xbox Live Gold Membership and unlock even more content - and the chance to access your account from any Xbox, anywhere in the world!

With Xbox Live Gold, Xbox 360 owned get two new games a month through game with Gold. That also means now with Xbox One Backwards Compatibility, Xbox One players will get four free games a month to add to their digital collection! New titles are added on the 1st and 16th of each month so make sure you download the free titles as soon as they're available!

Xbox One users also get their own exclusive content with Gold Membership, with even more to come in the future! So whether you've got one Xbox console or both, you can look forward to a unique Xbox Live experience with Gold Membership!

Play and Learn - Battlefield 1

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Xbox Live - Games with Gold

What do you get with your Xbox Live Gold Membership

Xbox Live Gold Features Xbox One Xbox 360
Smart Match - ultimate control over multiplayer sessions X
Upload Studio - bragging rights with enhanced game DVR X
Home Gold - Gold access for all members in the home* X
Member Benefits - exclusive discounts and content
Skype - calls and groupe video calls Available on Xbox One with Kinect X
Xbox Fitness Subscription Pass - get workouts from famous instructors** X
Unrivalled online multiplayer gaming
Save games to the cloud (500MB)
Music Streaming on Console (Music Pass required)
Bonus content, discounts and free games
Games with Gold - download two games a month to keep***
Premium Entertainment Apps
Internet Explorer on your TV****
See Terms and Conditions

Xbox LIVE RewardsBack to top

Xbox LIVE Rewards

Be rewarded for playing games!

There's nothing better than being rewarded for doing what you love - especially if what you love is playing games, watching movies and generally enjoying all that Xbox Live has to offer. Xbox Live Rewards will give you just that, serving up Rewards Credits that will add up to cash you can spend in the Xbox Stores, as well as dishing out prizes. Everything from starting a new game, reaching a new achievement and knocking out Punchcards will earn you Rewards Credit, so what are you waiting for?

Games On Xbox LiveBack to top

Enter a whole new realm of gaming!

The Xbox Live Store is the place to visit to browse, buy and download games to play on your Xbox console. There's a wealth of titles to choose from, ranging from the biggest blockbusters and Xbox exclusives to quirky indie and arcade titles not found anywhere else.

You can also get your hands on all the best add-ons to enhance your favourite games. Extra maps, levels, costumes, characters and more are yours to order and download. And if you want to take your games even further and make a saving, all the top Season Passes are here, too, offering all the downloadable content at the very best price!

Xbox Live Games

Multiplayer On Xbox Live

Xbox Live Gold Membership is a must if you want to play online on Xbox 360 or Xbox One, but you will be richly rewarded with an exciting multiplayer experience. With so many players online, there's almost always someone waiting in a lobby for you to join the fun, tournaments and challenges and matchmaking in some of the top games. And, of course, the chance to organise and play with your friends online.

On Xbox One, multiplayer gets even better. Smarter matchmaking ensures you play with - or against - the right opponents, while the new Reputation System will help remove troublemakers from the mix. and it's all boosted by the power of the Cloud, with 300,000 servers will ensure a smooth, lag-free online experience. And Xbox One even lets you record and share your gameplay with the world with the new Upload Studio, meaning your online gaming doesn't have to stop!

Entertainment on Xbox LiveBack to top

Entertainment on Xbox Live

Be Entertained with Xbox Live

Your Xbox is not just a games console, you know - it's a home entertainment machine, designed to bring you the best in TV, movies, music and more. And with an Xbox Live Gold Membership, you'll have access to some of the best entertainment apps.

For starters, there's catch-up TV from BBC iPlayer, 4oD and even SkyGo. There's on demand movies and TV from the likes of Netflix, Blinkbox and more. Sports with the Eurosport Player. Music from napster and Vevo. And that's before you look at Microsoft's own entertainment services like Xbox Music and Xbox Video! You can even stay connected with a host of Social Networking apps, letting you share and chat with friends (and the world) with Skype, Facebook and more.

Entertainment is due to get even bigger on Xbox One. The new OneGuide will let you connect your set-top box to your console and control the way you watch TV, creating your own "channels" by pinning the shows and apps you watch the most, letting you effortlessly switch between live, recorded, catch-up and on-demand TV. Plus, all-new programming will be coming exclusively to the console, including a Halo series Executive Produced by Steven Spielberg.

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Xbox Live CreditBack to top

Xbox Live Credit

Xbox Live Store - The one stop shop!

In order to purchase games, add-ons, movies, music and more from the Xbox Live Store, you'll need to have some of the local currency. You can top-up your account with the new Xbox Live Credit, available to buy in various denominations so you can choose how you spend.

Top up as little or as much as you wish – grab the right amount of credit you need for the game you want, or parents can simply top-up the amount you want your children spending. Plus Xbox Live Credit makes a great gift for the Xbox gamer in your life.

If you still have any of the old Microsoft Points, these can still be used and will be converted to the equivalent value of credit.

How to DownloadBack to top

How to download on Xbox LIVE

You can order and enjoy a host of games, add-ons and credits to spend on your Xbox One or Xbox 360 thanks to Xbox LIVE. These are digital downloads, meaning instead of sending you anything through the post, we'll simply email you a code to redeem within the Xbox LIVE Marketplace.

Xbox LIVE games can be ordered like any other product from the site, and at the same time as other products. The only difference is we won't ask for a delivery address when you check out!

Pre-Purchasing Xbox Live Downloads

Pre-purchasing your Xbox Live Downloads is a bit like preordering any other games or products from our site, but with an important difference - payment is taken at the time of ordering, not at the time of release. The game will be activated on release day for you to start playing straight away.

I've Lost My Activation Email

If you should lose the email that contains the activation code for your games, expansion packs or other content for Xbox LIVE, don't worry ? we can now re-send the missing code to you

Simply head to My Downloads and follow the instructions and we'll be able to re-send you any activation codes you're missing.

How to Download on Xbox Live

Please note:

• You will need to create either a Silver or Gold Xbox LIVE account before you can redeem your code.
• Once you have completed your purchase of an Xbox LIVE download, we cannot issue a refund as receiving an activation email is the equivalent of opening a physical box. This does not apply for Microsoft Digital Credit which may be refunded in line with GAME's Returns and Refunds policy.
• You may experience a delay in receiving your code as high value orders may need to be checked before processing.

Terms and Conditions

*Home Gold benefits limited on single Xbox One in home; restrictions apply. Some Gold benefits cannot be shared.

**Xbox Fitness Subscription Pass available with Gold until Jan 2015

** "Games with Gold" games offer available for paid Gold members only. Each participating Xbox game (selected by Xbox) available for download from Marketplace only during specified half-month window (1st - 15th or 16th - 30/31st of each month of the "Games with Gold" offer period); available games may vary by country. Some titles may only be available for download by adult account holders 18+. Kinect and/or hard drive required for some games. See

1 Cross platform multiplayer not supported.
2 Home Gold benefits limited on single Xbox One in home; restrictions apply. Some Gold benefits cannot be shared.
3 Skype Free Minutes offer available until 31st March 2014.
4 Xbox Fitness Subsscription Pass available with Gold until Jan 2015.

†Free with paid Xbox LIVE Gold Membership only. Not available for free through any other offer

****Broadband internet (ISP fees apply) and advanced TV har...* Broadband internet (ISP fees apply) and advanced TV hardware required. Games and media content sold separately. Additional subscriptions and/or requirements apply for some features. Shared access limited to a single Xbox One in home; restrictions apply. Some Gold benefits cannot be shared. See