Everything you need to know about the Xbox Live
Welcome to Xbox Live
The fastest, most reliable gaming network.
Not only can you experience the best in online gaming with Xbox Live Gold, Xbox Live is also home to a wealth of content for you to enjoy. You can browse the web and connect and chat with friends. Download games and add-ons, watch movies, listen to music and so much more - all through your Xbox console or Windows 10 PC.
Xbox Live and Gold MembershipBack to top
What is Xbox Live Gold Membership about?
Gaming is better with Xbox Live Gold. Join the best community of gamers on the most advanced multiplayer network, where dedicated servers maximise performance, speed, and reliability. Experience the best in competitive and cooperative gaming across Xbox One and Windows 10, with better matchmaking and less waiting.
Signing up to Xbox Live is free, and can be used across Xbox One, Xbox 360 and Windows 10 PC, without the need for separate profiles. But for the ultimate online experience - including playing online multiplayer - subscribe to Xbox Live Gold Membership and unlock even more great features!
With Xbox Live Gold on Xbox One, you get up to 4 free games each month worth over £480 a year with Games with Gold. New titles are added on the 1st and 16th of each month so make sure you download the free titles as soon as they're available! Plus, Gold members get exclusive discounts up to 50-75% in the Xbox Store with Deals with Gold.
Play and Learn
Join us on Wednesdays from 7.00pm
Games On Xbox LiveBack to top
Enter a whole new realm of gaming!
The Xbox Store is the place to visit to browse, buy and download games to play on your Xbox console. There's a wealth of titles to choose from, ranging from the biggest blockbusters and Xbox exclusives to quirky indie and arcade titles not found anywhere else.
You can also get your hands on all the best add-ons to enhance your favourite games. Extra maps, levels, costumes, characters and more are yours to order and download. And if you want to take your games even further and make a saving, all the top Season Passes are here, too, offering all the downloadable content at the very best price!
Xbox Live CreditBack to top
Use Xbox Credit to download latest games, map packs, movies, TV, music, apps and more. Now you can buy the digital version of a game and use a code to download it from the comfort of your couch. Plus, when you buy an Xbox One game digitally, you can download and play it on any Xbox One console.* With an Xbox Gift Card, you've got the flexibility to shop for any game available for download on Xbox One and Xbox 360. Xbox Credit is also great as a gift, an allowance or a credit card alternative.
You can top up as little or as much as you wish - grab the right amount of c redit you need for the game you want.
How to DownloadBack to top
How to download on Xbox LIVE
These are digital downloads, meaning instead of sending you anything through the post, we'll simply email you a code to redeem on Xbox console or on Xbox.com
Pre-Purchasing Xbox Live Downloads
Pre-purchasing your Xbox Live Downloads is a bit like pre-ordering any other games or products from our site, but with an important difference - payment is taken at the time of ordering, not at the time of release. You can download the game ahead of release, and it will be activated on release day for you to start playing.
I've Lost My Activation Email
If you should lose the email that contains the activation code for your games, expansion packs or other content for Xbox LIVE, don't worry ? we can now re-send the missing code to you
Simply head to My Downloads and follow the instructions and we'll be able to re-send you any activation codes you're missing.
• You will need to create either a Silver or Gold Xbox LIVE account before you can redeem your code.
• Once you have completed your purchase of an Xbox LIVE download, we cannot issue a refund as receiving an activation email is the equivalent of opening a physical box. This does not apply for Microsoft Digital Credit which may be refunded in line with GAME's Returns and Refunds policy.
• You may experience a delay in receiving your code as high value orders may need to be checked before processing.
Terms and Conditions
Broadband internet (ISP fees apply) and advanced TV hardware required. Games and media content sold separately. Additional subscriptions and/or requirements apply for some features. Shared access limited to a single Xbox One in home; restrictions apply. Some Gold benefits cannot be shared. See xbox.com/live
Free Games Offer: For paid Gold members only. Saving based on Xbox Marketplace retail price 01/09/16 - 30/09/16. On Xbox One, active Gold membership required to play free games you've redeemed. Requirements and available features vary across consoles; Multiplayer between Xbox One and Xbox 360 supported for select titles. Download required. http://www.xbox.com/backcompate
Fastest, most reliable network claim: Independent IHS Markit study, June/July 2016. Tested on Xbox One v. PlayStation 4 on top 5 selling games with matchmaking; results may vary, not an endorsement. Visit xbox.com/betternetwork.
Home Gold benefits limited on single Xbox One in home; restrictions apply. Some Gold benefits cannot be shared.