PC Downloads

PC Downloads

Purchasing PC download games

To buy a download game simply browse through the available games in PC Downloads category, pick the game or add on you want, then click the download 'buy' button to add the item to your shopping basket.

When you're finished browsing go to the checkout as normal, you'll notice that you will not need to select a delivery address. This is because you'll receive an email instructing you how to download your chosen product.

After you have completed your purchase, you will receive an activation code in an email.

You can purchase downloadable and physical items in the same transaction.

Please bear in mind that once you have completed your purchase of a downloadable item, we can't issue a refund. This is because receiving your activation email is similar to opening a physical box. This does not, however affect your statutory rights under UK Law.

Installing and activating PC downloads

Once we have successfully taken payment for your PC download, we will email you a download link to the product, and an activation code (if required).

Now that you have received your download link for your PC Download please follow the below instructions to retrieve your new game.

  1. Click the link in the email to install the MiniDownloader program (Download_game_name.exe)
  2. Double click the Download_game_name.exe file and follow the instructions that follow
  3. Select a destination folder for the game installer, your download will start automatically
  4. Once downloaded, the game installer will automatically start. Follow the on screen instructions when prompted
  5. You will be asked if you would like to keep the original installation files

Please be aware that games containing install keys or specific DRM (Digital Rights Management) may have a installation quota (most commonly 3). This quota is determined by the publisher.

Pre-Purchasing PC Downloads

For PC gamers, we know offer a service that lets you pre-purchase, download and install your games before they're released, ready to play as soon as the release date arrives.

Pre-purchasing your PC Downloads is a bit like preordering any other games or products from our site, but with an important difference - payment is taken at the time of ordering, not at the time of release. PC Downloads that are available to Pre-Purchase will show a "Buy" button as if the game was In Stock, but will still show the future release date.

You will be emailed the code for the game in advance of release so that you can pre-install it, but the exact date that you are sent this code will vary from game to game. While the game can be installed as soon as you receive the code, it will not be activated until release date, so you won't be able to play it ahead of that date.

Like all of our digital download products, once you have completed your purchase, we cannot issue a refund as receiving an activation email is the equivalent of opening a physical box.

What To Do If You Lose Your Activation Email.

If you have lost the activation code we sent you for any of your PC download orders, we now have a  quick and easy way for you to retrieve the code online without having to call customer services.

If you do need us to re-send an activation email, simply visit the My Downloads page. Enter the email address registered to the account you used to purchase the download and this will bring up a list of all the downloads purchased under that account. Find the game in question from the list and click 'Get Code', and we'll re-send the code to your email address, and then follow the usual instructions to activate it.