Xbox LIVE Downloads

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Xbox LIVE Downloads

Xbox LIVE Downloads

Buying Xbox LIVE points, games or game add ons couldn't be simpler. First browse to the points, game, add on or item and add them to your basket by clicking the 'buy' button, then proceed to the checkout to confirm your purchase.

When you've finished browsing go to the checkout as normal. As the code is being emailed to your registered email address you won't need to select a delivery address.

When the purchase has been successfully completed an email will be sent containing your 25 digit Xbox LIVE points code. You can purchase downloadable and physical items in the same transaction.

Please bear in mind that once you have completed your purchase of a downloadable item, we can't issue a refund. This is because receiving your activation email is similar to opening a physical box. This does not, however affect your statutory rights under UK Law.

Code Redemption Instructions

Now that you have your 25 digit Xbox LIVE code follow these simple instructions to redeem your item.

  1. Press the middle button on your Xbox 360 controller to bring up the micro-dashboard
  2. Scroll left to the Marketplace tab
  3. Select Redeem Code
  4. Enter your 25 digit code
  5. Wait for the download to complete
  6. Browse to the game, add on or item you wish to purchase
  7. Use the points you have just added to your account to purchase your game, add on or item

If you are not a member of Xbox LIVE you will need to first create a Silver or GOLD Xbox LIVE account.

What To Do If You Lose Your Activation Email.

If you have lost the activation code we sent you for any of your Xbox LIVE download orders, we now have a  quick and easy way for you to retrieve the code online without having to call customer services.

If you do need us to re-send an activation email, simply visit the My Downloads page. Enter the email address registered to the account you used to purchase the download and this will bring up a list of all the downloads purchased under that account. Find the game in question from the list and click 'Get Code', and we'll re-send the code to your email address, and then follow the usual instructions to activate it.

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Suitable for people aged and over.

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We offer FREE delivery on all UK orders, plus competitive postage costs on EU and international shipping on orders fulfilled by GAME.

Delivery type Delivery Time Cost
UK orders up to £74.99 (Royal Mail 2nd Class) 2 to 3 working days FREE
UK orders £75 - £149.99 (Hermes Tracked) 2 to 3 working days FREE
UK orders over £150 (DPD Tracked) 1 working day FREE
UK all Preorders (Royal Mail 1st Class) 1 to 2 working days FREE
UK orders 1st Class (Paid Upgrade - Royal Mail 1st Class) 1 to 2 working days £0.50 per order
Next Day (pre 10am* - DPD Tracked) 1 working day** £11.95 per order
Next Day (pre 12pm* - DPD Tracked) 1 working day** £5.95 per order
UK orders Express (Paid Upgrade - DPD Tracked) 1 working day £3.95 per order
UK orders Saturday (Paid Upgrade - DPD Tracked) Order between Thursday 3.30pm and Friday 3pm £9.00 per order
UK orders Sunday (Paid Upgrade - DPD Tracked) Order between Thursday 3.30pm and Friday 3pm £9.00 per order
Click & Reserve (Order online, pick up in store) 2 hours from order FREE
Click & Collect (Order and Pay online, delivered to store) 1 to 2 working days FREE
Order in Store (Home or Store Delivery) 2 to 3 working days FREE
For items ordered from Marketplace sellers, please refer to their specific delivery types, times and cost

Order before 3pm for same day dispatch. Monday to Friday, except on Bank Holidays. Order after 3pm Friday to 1pm Sunday for Sunday despatch (DPD & Click & Collect>£100 only) except on Bank Holidays, where the order will be dispatched on the next working day.
Digital purchases are excluded from the total order value.
All delivery times are estimated lead times and are not guaranteed

Working day definition: Monday-Friday (Excludes Weekends and Bank Holidays)

To see all of our delivery options click here

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Earn points whenever you trade-in or buy at GAME. Use your points to save on the stuff you want in-store.

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Join GAME elite today and earn up to five times more Reward points with GAME Elite - Our new and exclusive membership service from GAME. With extra points and more cash to spend, this deal is seriously on point.

Our promise to you - you can’t lose – join today and if you receive less points back from purchases than the fee you have paid for your membership for 12 months, we will give you the difference back in points.

Receive exclusive deals and offers and we will even send you a gift around your birthday.

Key Benefits:
  • 10% points back on all physical games, merchandise and accessories
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    Terms and conditions apply

    Please note: You will not receive Reward points for your purchase of GAME Elite Membership

  • Important Terms and Conditions: Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. Microsoft Digital Credit is refundable in line with GAME’s Returns and Refunds policy.