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Delivery Lead Times

After I place an order, how long will it take for me to receive it?
Availability of a product is based on the following criteria which is indicated to you at the checkout confirmation stage of a transaction. If a product is not available to purchase or order, the buy button will not allow you to add the item to your shopping basket.

Please Note: Due to the high volume of orders we are currently receiving, orders with multiple items may be split into several smaller orders and despatched separately.

If your basket value exceeds £100 and free Express Delivery is offered, only the first item will be sent by this method. The rest will be sent First Class. If you have selected and paid for Express Delivery, then all items will be sent by Express Delivery.

Immediate
This means that the item is in stock in our distribution centre and can be despatched to you right away via your chosen method of shipping. So, for example, Royal Mail First Class deliveries ought to be made within 2-3 days of placing your order.

Please note that orders for TVs will be delivered within 3-5 working days. You will be contacted to arrange a delivery date that is suitable for you. If your order contains a TV and another item please be aware that these will be delivered separately.

Despatched in 2-3 Working Days
This means that the item will take 2-3 days to leave our distribution centre, after which the normal delivery timelines apply. So, for example, Royal Mail First Class deliveries ought to be made within 5-7 days of placing your order.

Out of Stock
The product is not currently available and we are unable to confirm when/if we will obtain further supplies at the present time.

Preorder
We will ship your preordered item to you prior to release (subject to availability) via your chosen method of shipping. The vast majority of preorders arrive for the day of release. However we cannot guarantee delivery by release date for standard Royal Mail deliveries, because Royal Mail cannot make this guarantee. Choose Special Delivery to ensure it is delivered for the release date. Please note that International orders will take longer to be delivered. Please note that release dates are subject to change.