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Delivery Information

United Kingdom Delivery Times & Costs

Improved! A quicker delivery service on orders under £75

Delivery Type Delivery Time Cost
UK orders up to £74.99 (Royal Mail untracked) 1 to 2 business days FREE
UK orders tracked courier £75-£149.99 (Hermes tracked) 2-3 business days FREE
UK orders over £150 (DPD tracked) 1 business day* (Mon to Fri) FREE
UK orders Express (paid upgrade DPD tracked) 1 business day* (Mon to Fri) £4.95

International Delivery Times & Costs

Country Method Delivery Time Cost
Europe Royal Mail 3 to 5 business days £2.95 per order
Australasia Royal Mail 4 to 6 business days £4.95 per order
USA & Rest of the World Royal Mail 4 to 6 business days £4.95 per order

Please Note:
• Delivery lead times shown are approximate and are not guaranteed.
• Orders placed before 1pm are usually despatched the same day unless it is a Bank Holiday. Orders placed after 1pm will be despatched the next working day.
• Express Deliveries on orders placed Monday to Thursday before 1pm are usually delivered the next working day. Orders place on Friday before 1pm will usually be delivered on Monday, unless it is a Bank Holiday.
• If your basket value exceeds £100 and free Express Delivery is offered, only the first item will be sent by this method. The rest will be sent First Class.
• Orders with multiple items may be split into several smaller orders and despatched separately based on availability
• If you have your order sent by our express delivery service someone at the delivery address will be required to sign for it.
• We do not ship to PO Box addresses.
• We are unable to ship orders outside of the UK over 1000g. This includes all hardware orders.
• Orders for TVs will be delivered within 3-5 working days. You will be contacted to arrange a delivery date that is suitable for you. If your order contains a TV and another item please be aware that these will be delivered separately.
• International customers please be aware that we will be unable to refund any postage and packing costs incurred in returning a product to us under our 28 Day Returns policy.
• Standard VAT is charged, where applicable, on all orders shipped. You are responsible for claiming back any VAT that you feel is due to you from your local tax or customs office.
• We are unable to ship orders outside of the UK and Ireland over 1000g. This includes all hardware orders.