Preowned games and consoles. Previously owned, previously loved, but sold good as new.
All our preowned products have been traded in by fellow gamers, but you can be assured that the quality of all our preowned games and consoles will meet the standards you would expect when buying from us.
For starters, we only accept trade-ins of an acceptable quality, and both games and consoles are meticulously checked and made good as new in our reclamation centre before being re-sold. Plus, all our preowned products come with a 12 Month Quality Guarantee and, as with our new products, are also covered under GAME's 28 Day Returns Guarantee.
Frequently Asked Questions
What condition will my game come in?
All games are cleaned and tested to ensure they are in full working order with no scratches. They are presented in the correct case and will include the manual wherever possible. Cases are cleaned or replaced if necessary.
Do you have different grades of 'condition' for preowned games (e.g. mint, near-mint etc)?
No. All preowned games are checked at the time of trade-in, and only games that meet our quality standards - or can be reconditioned to meet them - will be accepted.
If my disc is faulty, can I return it?
Absolutely, either by mail or in one of our stores. Preowned games are subject to the same Returns Policy as mint software.
If you are returning it to a store, please ensure you have your invoice as proof of purchase (and your GAME Reward card if this was used). We will offer you a replacement copy of the same game, or a refund if none are available. A game or Gift Card of the same value may also be offered as an alternative.
As with our mint software, if the seal is broken, you can only return a preowned game if it is faulty - not liking the game will not be an acceptable reason.
Can preowned games be traded back in?
Yes. Both mint and preowned copies of the same game will carry the same trade-in value (again, assuming they are of an acceptable quality). Buying and playing a preowned game and then trading it in again is one of the best value ways to enjoy gaming!
What about additional online content? Will this be available?
Unfortunately the answer is usually no. Some games have special content that can only be accessed by the original owner and can't be included when the game is traded in. For some games this extra content can be accessed by an 'online pass', but this can come with an extra charge from the publishers of the game to do so.
Can I buy preowned PC games?
As many PC titles come with CD keys to play, this registers the copy of the game to a specific machine and can't be transferred. This essentially prevents us from being able to offer preowned PC games.
Frequently Asked Questions
Do preowned consoles come with the correct packaging, cables and controllers?
If we don't have the original packaging, then a custom-made box will be used. As with mint hardware, we ensure that consoles come with a controller and all the cables you need to get going.
Will there be any data stored on a preowned console?
While we take every effort to ensure that any existing data is removed, we cannot always guarantee this. GAME accepts no liability for any previous user content that might be retained.
Can I trade-in a preowned console?
Yes. As with trading-in preowned games, the same trade-in price is offered regardless of how many previous owners a console has had, as long as it is still fully functional and in an acceptable condition.
Want to know more about our Trading In? To find out about what, where and how to trade in, see our Trade In Service page.