Returns and Refunds
GAME operates a 28 day returns policy online.
- Any software may be returned for refund or exchange within 28 days of the despatch date, providing that the seal remains unbroken on the software.
- Faulty software where the seal has been broken may be returned up to 3 months after the despatch date.
- Hardware or peripherals may be opened for the purpose of inspection (but not used) and may be returned for refund or exchange within 28 days of the despatch date. Please note that hardware must contain every component part (cables, memory sticks etc.) before it can be accepted as a return.
- Orders for TVs, Projectors, Laptops, Cameras and Mobile Phones purchased through our website may be cancelled up to seven working days from the day after the day on which they are received.
- Faulty hardware may be returned for a like-for-like exchange up to 12 months after the despatch date.
- This does not affect your statutory rights.
