Despatch & Delivery

Despatch IconDelivery Lead Times

After I place an order, how long will it take for me to receive it?
Availability of a product is based on the following criteria which is indicated to you at the checkout confirmation stage of a transaction. If a product is not available to purchase or order, the buy button will not allow you to add the item to your shopping basket.

Immediate
(order numbers ending in /1 or /M)
This means that the item is in stock in our distribution centre and can be despatched to you right away via your chosen method of shipping. So, for example, Royal Mail First Class deliveries ought to be made within 2-3 days of placing your order.

Orders ending in /M will be shipped separately from any other items ordered at the same time.

Please note that orders for TVs will be delivered within 3-5 working days. You will be contacted to arrange a delivery date that is suitable for you.If your order contains a TV and another item please be aware that these will be delivered separately.

Despatched in 2-3 Working Days
(order numbers ending in /2)
This means that the item will take 2-3 days to leave our distribution centre, after which the normal delivery timelines apply. So, for example, Royal Mail First Class deliveries ought to be made within 5-7 days of placing your order.

Out of Stock
The product is not currently available and we are unable to confirm when/if we will obtain further supplies at the present time.

Preorder
We will ship your preordered item to you on the day prior to release (subject to availability), via your chosen method of shipping. This will mean that you will normally receive it the next day - which is the release date! Please note that release dates are subject to change.

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