Changes & Cancellations
Can I cancel an order?
Yes, submit your cancellation request, quoting your order number, to Customer Services or 0871 200 1221 (*Calls cost 10p per minute; calls from mobiles and some networks may be higher).
You may also cancel an order from the My Details Area of the site if you have an Account.
Please note: Once an order has been despatched to you it cannot be cancelled. It can however still be returned to us within 28 days of the date of despatch for a refund / exchange if the seal remains unbroken.
Still have a question? contact Customer Services
Alterations or Deletions
Should you need to make alterations or deletions on an order, and you have an online account with us, you can do so in the View Orders page in the My Details area of the site.
If you don't have an account and wish to make alterations or deletions simply call the game.co.uk Customer Service Centre on 0871 200 1221 (*Calls cost 10p per minute; calls from mobiles and some networks may be higher) and a representative will help you. (Hours of Operation: Monday to Saturday, 9am to 6pm.)
Please note: Alterations or deletions to orders cannot be made once the order has started processing.
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