3D Secure
Below are details of the Verfied by Visa and MasterCard SecureCode. If you have already signed up to the scheme for your payment card and have a question regarding your password/code please visit the 3D Secure Passwords page.
What is Verified by Visa/MasterCard SecureCode?
Verified by Visa and MasterCard SecureCode are cardholder verification schemes for Visa and MasterCard credit cards respectively. The schemes are a new form of internet shopping security where the cardholder has to enter a special password in order to proceed with their payment.
I'm paying with my bank card; will I still be asked to enter a password?
Verified by Visa covers both Visa credit cards and Visa Delta debit cards and MasterCard SecureCode covers both MasterCard credit cards and Maestro debit cards.
Table: http://www.game.co.uk/lowdown.aspx?lid=8910
My bank is participating; how do I sign-up to my scheme? Do I have to sign-up now?
There are two ways you can sign-up to Verified by Visa or MasterCard SecureCode. Firstly, you can visit your bank's website and follow their instructions. Alternatively, the next time you shop with GAME your bank may ask you to sign-up.
What will happen when I sign-up to my scheme?
You will be asked to enter three pieces of data and your email address. You will then be asked to create the special password. Like all passwords, it is essential that you keep it secret. In addition to a password, you may be asked to create a secret question and an appropriate question response in case you forget your password.
Does it cost anything to sign-up to my scheme?
No, it is free to sign-up and there is no cost each time you are asked to verify yourself during the GAME checkout process.
Sounds like too much hassle; what if I don't want to participate?
If you are unsure about your scheme, or you simply don't want to sign-up, you should contact your bank for more details. However, it is worth bearing in mind that this service is for your benefit as the bank are making sure that nobody can use your card without your special password.
My bank isn't participating; is it still safe to order on GAME?
The introduction of cardholder verification does not affect the security of your shopping experience with GAME. We have made no changes to our site other than to allow banks to request cardholder's verify themselves where appropriate. Even if you are not asked to sign-up and enter a special password, your details are still as safe and secure as they have ever been.
What happens if someone else gets hold of my card?
Once you have signed up to Verified by Visa or MasterCard SecureCode, if someone steals your card they will not be able to buy something from the internet without your special password; this is making shopping safer for you.
Related FAQs