Returns & Refunds

GAME operates a 28 day returns policy.

Any software may be returned for refund or exchange within 28 days of the despatch date, providing that the seal remains unbroken on the software.
Faulty software where the seal has been broken may be returned up to 3 months after the despatch date.
Hardware or peripherals may be opened for the purpose of inspection (but not used) and may be returned for refund or exchange within 28 days of the despatch date (7 days for TVs). Please note that hardware must contain every component part (cables, memory sticks etc.) before it can be accepted as a return.
Faulty hardware may be returned for a like-for-like exchange up to 12 months after the despatch date.
Hardware and software purchased during the months of November and December can be returned for refund or exchange until the 10th January. Same conditions apply.
This does not affect your statutory rights.

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