Guide to Ordering

Pricing & Availability

Our prices are intended to be competitive in respect to other websites selling a similar product range.

Every week we compare our top chart titles against other websites to ensure we continue to bring you great prices. For this reason there may be differences between prices on this site to those in our store chain, where the strategy is to price competitively in the local market. In instances where our online price is lower than in one of our stores, that store is not able to match the online price.

All prices shown on this website are in UK Pounds Sterling and are inclusive of VAT which is charged at the current UK rate (No GB 591 9373 01).

All preorders placed on a product will be supplied at the price ordered at the time, or the price as it stands when we begin to process your order - whichever is the lowest. The only exception to this is where the product has changed from the original description given e.g. it now includes a special controller. We usually begin to process orders a couple of days prior to delivery, but can be earlier if this is required to get your order to you for release day.

The availability and anticipated delivery lead time of an item will be clearly displayed to you when at the checkout confirmation stage of a transaction.

We endeavour to maintain adequate supplies of product to meet anticipated demand but can in no way guarantee availability of any item.

More information
If you wish to know about the latest products, prices and availability please call our
Product Availability Line on 0871 594 0022.*

*Calls cost 10p per minute; calls from mobile and some networks may be higher.

Related FAQs

• Ordering a Preorder product
• Special Offers & Promotions