GAME.co.uk Privacy Statement
At GAME we are committed to protecting your privacy. We will only use the
information that we collect about you lawfully (in accordance with the Data
Protection Act 1998). Our data protection registration is Z8299010.
We collect information about you for two reasons: firstly, to process your
order and second, to provide you with the best possible service.
We will not email you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us.
The type of information we collect about you includes:
- Your name
- Your address
- Your email address
- Your phone number
- Your credit / debit card details
- Your order history and profile
We will never collect sensitive information about you without your explicit
consent.
The information we hold will be accurate and up to date. You can check the
information that we hold about you by contacting our Customer
Services department.
If you find any inaccuracies we will delete or correct them.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law.
We use CyberSource for processing of security information and this data is
passed outside the EEA (European Economic Area) to the U.S.A. and then back
to the UK. CyberSource has been certified by Visa, U.S.A. and Visa International
as being compliant with the Cardholder Information Security Program and the
Account Information Security program, respectively, which must be renewed
annually after follow-up audits. To date, these are the most stringent security
requirements in the industry having to do with how consumer data is secured,
technologically as well as from a process standpoint.
We will share your details with companies directly involved in getting you
the product you have ordered. In these cases GAME will ensure that there is
no further use of your data other than to deliver you the product and arrange
for that delivery, and to support guarantees or maintenance in the future.
In the majority of cases they will have no right to market to you directly
unless you specifically request it, and will be registered under UK data protection
law, where they do have the right to market to you direct you will be specifically
asked to opt-in.
We currently partner with Mad4Games Ltd in order to supply mobile games,
they are a UK company with DPA registration (DPA number 28873772 Company Registration
number 5217746). If you opt-in to hear more about mobile games then Mad4Games
and GAME Digital Ltd will have equal access to the data.
We currently partner with Adfero Ltd. in order to supply News Content to the site.
We may use technology to track the patterns of behaviour of visitors to our
site. This can include using a "cookie" which would be stored on
your browser. You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify you unless you
modify your browser settings. Should you wish to browse anonymously please
contact us and request a link that we can send you to exclude you from web
tracking.
If you have any questions/ comments about privacy, you should contact our
Customer Services department. If you contact
us for details of existing information that we hold about you it is important
that you quote your original email address, as used at the time you first
contacted us. We may be unable to trace your details without this.